Best answer by JamesG
Welcome to the Webroot Community.
I see that you have both a consumer and a business license so I was curious as to which you are seeing this issue on?
Due to the unique way in which keyboard shortcuts work on the Mac OS, the secure keyboard entry feature may prohibit shortcut functions in a variety of applications. This includes, but is not limited to, Adobe Creative Suite Products, Macro applications, or some built in features that are triggered by key combinations—such as Dictation and Speech.
This can be resolved by clicking the Webroot icon located on the top right of the menu bar, then clicking “Pause Secure Keyboard Entry.”
If this does not work for you, I would advise creating a support ticket so that we can investigate and whitelist any files that may be monitored on your system.
You can create a support ticket here.
Please let me know if pausing the secure keyboard entry works, or if you have any other updates from support.