Webroot® Business Endpoint Protection
Welcome to the Endpoint Protection and management console Discussion Forum!
- 1,134 Topics
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Here's something really cool I've been working on and it's now nearly complete. This is going to be great for businesses with hypervisor labs: here's the link to the discussion and progress on Vmware's forum: [url=http://communities.vmware.com/thread/427502?start=0&tstart=0]http://communities.vmware.com/thread/427502?start=0&tstart=0[/url] Please check it out and feel free to additonally discuss it here as well! I hope this thread assists many people!
I am trying the Endpoint product, and already had bought the Complete product. The endpoint version seems very similar, and same UI etc. So can I expect roughly the same functioning and issues compared with Complete? For example I could not paste a password into a VPN connection (nothing happened, while in notepad it was pasted). And I could not copy a value manually inserted in a login dialog (the clipboard remained unaltered). I know about identity protection>protected applications, and have set all entries there to allow. These are examples, the main question is how similar are the 2 products? (except getting the data/info/protection out of the cloud, I understand that difference)
One of our computers has lost the ability to right-click on a file/folder and scan it. This option is no longer in the right-click menu options. It was there originally when the software was installed on the computer. It just vanished?! The scan settings policy enables right-click scanning in Windows explorer. And opening up the endpoint software settings does show this option as ticked. This is only happening on 1 of our computers. All the others are fine. The Win7 PC has been rebooted plenty of times, but has not fixed it. I have even tried uninstalled the software, and reinstalled, but this right-click scan option is still missing. Has anyone else seen this? And if so, how did you over-come it? It's not the end of the world, as we can still initiate a custom scan in the endpoint software itself. It's just annoying. Thanks.
Has anyone deployed Webroot SecureAnywhere Business Endpoint Protection over Bit9? We have a potential customer who is currently using Bit9 and they want to deploy WSAB over it until they have a chance to finish uninstalling. If anyone has done this previously, please let us know how it went. Thanks!
HI: I am testing the usage of the WSA for buisness and the agent commands. One of which I need to use is the “uninstall command” so that I can remove the program from computers owned by users that leave the company, or for any other multitude of reasons. The agent refresh is set at 15 minutes. I manually refresh the WSA client. Nothing happens, I even reboot. No over one hour hour later still nothing. Is this a feature that is expected to work? Version 188.8.131.52 Windows 10 1909 18363,778. I can’t distribute the software if I cannot uninstall the agents. Any help is welcome.
In the Webroot console, how do we permanently delete a quarantined threat? I see in the front-end user GUI the option to permanently delete from quarantine, but user receives error message that settings are centrally managed. Also, will the "Needs Attention" then clear? On a similar note, if we create an override for a found threat, should the "Needs Attentions" clear or about how long should it take before that status clears? Thanks so much for any input!
We have been using Webroot Secureanywhere for over 8 years at our business. This last year we have downsized our staff significantly and at renewal we notated we no longer needed our full 20 stations, but instead only 5 licenses would be needed. These systems had webroot removed and were booted down. The backend showed only 5 active stations/licenses. Sure enough at renewal we were billed for all 20 stations.I contacted support and got a response WEEKS later that a refund request had been escalated. After an additional week with no return I contacted via phone. Long story short we finally were downgraded to the correct license amount and received a refund about 38 days after the initial request.Keep in mind, the downgrade was an annual payment. The following month (March or April) we started to be billed an erroneous $13. 50 a month since then. I then opened another ticket las month and received a response 7 days later saying they were looking into it. Days later… nothing. I replied ba
One of my co-workers keeps getting an error message, basically the same error message after every scan. The only thing that changes from what I saw was the number in the brackets.. I saw a different one that was . What are some things that I can try to fix this? [img]http://i.imgur.com/wVxpBHd.png[/img]
This link mentions that Secure Anywhere Endpoint Protection can “Lock down ports and devices such as USB, CD and DVD Drives” - We’re looking to possibly wanting to lock down USB Storage devices from being access on our machines. How/where can I configure this in our Webroot Policy? http://wrpolska.pl/wp-content/uploads/2013/01/WSA.pdf
Some folks over in the /r/sysadmin subreddit are putting together this site to help combat burnout: [url=http://burnout.io/]http://burnout.io/[/url] More details [url=http://www.reddit.com/r/sysadmin/comments/2740j9/burnoutio_help_us_build_a_resource_for_the_it/]here[/url].
So the link to my site is in my signature, but it is, again, [url=http://www.thanksaj.com]http://www.thanksaj.com[/url]. So it's a fairly new site. I'm looking for ways I can drive traffic to the site. I am posting links on various websites, such as Reddit, Facebook, via Twitter and on several tech communities, including this one. However, I'm wondering if there are any other techniques I should consider employing. Reddit has been marvelous so far! However, I want to spread this site far and fast! Any help is greatly appreciated! Thanks,
Hi I have a technical question about Webroot Endpoint memory usage. I've found Webroot commits around 600mb of memory when it only uses about 7mb. We have customers asking about it, as this as that's a massive amount of memory for a program to reserve? You can see it for yourself in Resource Monitor under memory and commit. Why does Webroot reserve so much and use so little? [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/14771i78C8CE705F265F2D.jpg[/img] Thanks in advance!
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