Webroot® Business Endpoint Protection
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- 1,139 Topics
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Why do you like Secure Anywhere - Webroot?
It WARNS me if a website might be unsafe that I selected. It only happened once and I did not enter that website. Recently, I purchased a new ASUS to replace a Dell laptop. It was easy to uninstall Webroot from the Dell and reinstall the key number on the new Asus. WA LA WR has quarintined 5 pups this past year, since installing Webroot. Then I removed them. It is working!
Hi, Is it possible to make scanexceptions for specific drives? This is very important for us, because all drives with driveletters G-Z are shared directory's on the server. For example drive G: on a workstation is a shared directory C:Data$ on the server, so its unnecessary that on all workstations the driveletter G: is scanning. That will save a lot of systemusage. Thanks in advance! Regards, Tim
I'm posting to make a complaint about the extremely brief idle timeout for a GSM session. I'm all about security, and I appreciate the two factor login process for the GSM. However once logged in, I have the GSM maximized on a 40" display on one wall of my office, and I want to have available at a glance, throughout the day, any malware activity that needs attention. Or if a client calls in with possible malware activity, I need to be able quickly asses the status of their machine and access agent functions. Instead what I get is the login screen and requirement to re-login, choose my console (mobile or GSM), and wait for the GSM to appear (which is not the quickest web portal I use by any means) to get to that information. And if 5 minutes passes, I have to do it all again. Once in the morning is enough. Once I'm logged in I need that session to stay active [u]ALL DAY LONG[/u]. I am tired of logging in 20 times a day, or just not having that information. I'm
Cant remove webroot - Contact system adminstrator
I have an endpoint that is not functioning. It will not speak to the portal but locked in central management mode. I need to remove it to reinstall it but it will not allow me, saying I have to contact the admin, I am the admin :) I cannot get the console to speak to the endpoint though. Is there an uninstaller? Thanks.
Latest version of Webroot PC Agent is causing process hangs
I'm currently running the latest version of Webroot (126.96.36.199) and it appears that with the Realtime Shield feature enabled it is causing hangs in .NET executables (running the 2.0 CLR) and possibly others. I've been able to reproduce this consistently and analyzed a core dump from the process. It appears that the webroot dll (WRusr.dll) is being injected into the .NET process and during DllMain attempt to GetFolderPath which tries to enter a CriticalSection. At the same time the CLR is initializing and it resolves the user folder (which enters the same critical section) and then tried to load a DLL which causes a dead lock. This scenerio is described in detail in the following Microsoft blog post and can occur any time a certain operations (such as resolving a folder location) are done in DllMain: [url=https://blogs.msdn.microsoft.com/jasone/2014/11/12/what-is-a-deadlock/]https://blogs.msdn.microsoft.com/jasone/2014/11/12/what-is-a-deadlock/[/url] Here
Please enter the THIRD and FIFTH characters of your Security Code (case sensitive) me or geek squad
Please enter the THIRD and FIFTH characters of your Security Code (case sensitive) cant get past this step.... need help Error(UCR102):Invalid credentials, please re-enter
Not sure what went wrong. Workstation on network had a correctly identified threat during an unattended scan at the end of a business day. Next morning staff logged into the computer and locky successfully implimented payload across the network to all shares available to that account. Due to a good backup procedure disruption was minimal but I'm now concerned that web root failed to prevent the payload from being executed at the next log in. Suggestions ?
What does SecureAnywhere scan?
Evaluating SecureAnywhere for Business and I really like how it installed, the size of the app and the excellent clould console. When you do a scan what is it doing as the scan is so fast?!! Seeing times of just over 1 minute for the first scan and thereafter if you force one it only takes 15-20 seconds? (according to the scan log in the SecureAnywhere console). So what is the deal as just want to make sure I am not missing something and not scanning my test systems properly? Thank you
How come I registered my product key, which is in my "Manage Keycode" area, but it is still on trial
How come I registered my product key, which is in my "Manage Keycode" area, but it is still on trial version (27 days remaining) and it also shows 0 PCs protected (guessing that's why). It's been three days. Any help? Think it's a simple fix.
Best Webroot practices for antivirus migration to Webroot?
Hello, we have a customer scenario where we have a dozen of PCs that is currently running the free version of AVG antivirus. I would however be interested in experiences of best practices to minimize both security and functionality impacts. The most obvious approach would be to simply first install the Webroot client on the PC, and then uninstall the previous antivirus client as I have been told that Webroot can coexist with existing antivirus products. However, I have at least one occasion experienced that a PC lost much network connectivity and acted quite strangely when webroot installed on an existing installation of F-secure (It was extra bad as it as a remote install, and the combination did lock out my remote access progran) Therefore I do not feel comfortable installing Webroot on an existing product, but the other alternative is to instead uninstall the previous antivirus but would at least temporarily leave it unprotected. Are there any best
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