Webroot® Business Endpoint Protection
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- 1,134 Topics
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Hi Community! well my question is clear, does Webroot offering a product or something like safe router for DDos prevention ? its important for my business so if there is anything like that in Webroot offers , let me know please :) and another question, as i heard Webroot still is in On Hold situation on offering protection for Linux servers ... any update?
If a company has Webroot SecureAnywhere installed without the firewall feature enabled on all domain computers. Is it acceptable/Best practice to disable the windows firewall? Basically, leaving endpoints without any type of firewall? In this scenerio there is a Sonicwall NSA at the network edge and the company is considered a HIPAA covered entity.
Clients of a customer of us uses Citrix. They have a few webcams connected on different clients. They are locally connected to the clients which connect through a Citrix-receiver. Since we installed Webroot on the network they can't use the webcams anymore. Webroot is only installed on the Citrix-server.
SecureAnywhere just quarantined a file named "silentuninstall.exe". The file was supplied by Matrox as a part of their "MIL" product. I keep a copy of their installation CD on this computer's drive, which is where the file came from. I trust this vendor, and without the file I'll have an incomplete installation set for their software. Any suggestions for how to proceeed? Do I trust SecureAnywhere has good reason for the quarantine and leave it there, or remove it from quarantine under the assumption it is a false positive? Thanks!
Every once in a while randomly it keeps saying "scan required" and the only way to fix this is rebooting and I can't do this on a server! Please let me know a fix is nearby for this. I am getting pretty fed up with this it's happened 3x this month.
Hello, Would You Please Help Me with this question? If I want My webroot Secureanywhere agent to block all processes or application in my computer or server except the processes identified in the whitelist? How can we do that or how can the agent help me with that? In more details, If I have some processes i want them to still running on my server but the processes except those in whitlist i don't want them to run.
Hello, Would you please help me with this question? if my computer has hacked and the virus want to encrypt my system files or other files, Does webroot secureanywhere detect this virus and prevent him from encrypting or monitor him untill the encryption happend and then block him? Does heuristics help me with that or not? what if my PC was offline for a long time, all application will be detected as unknown and mybe this applications modified something in my system files or put something in the registry, So, after a long period of time my PC connected to internet what will happen then?
Hi all, I'm looking for a command (hopefully there is one) that could be used from the Mac Terminal to cause Webroot to poll the GSM console. Is there such a command, or a way to do this? I'm trying to script this action from our RMM software so that we can tell a Mac client "Go forth and check for updates/definitions...etc." In Windows, it's just setting a flag in a registry key, but I'm unsure of how it would be done in a Mac. If anyone has any ideas, I'd appreciate them.
Is there a way to possibly get the Webroot .exe file to download without a specific client key so I can install it on other machines? We have a site where we cannot seem to get the installer to load, so we want to try the process manually. Please advise.
How come I registered my product key, which is in my "Manage Keycode" area, but it is still on trial
How come I registered my product key, which is in my "Manage Keycode" area, but it is still on trial version (27 days remaining) and it also shows 0 PCs protected (guessing that's why). It's been three days. Any help? Think it's a simple fix.
When viewing network computers in the SBS console all webroot secureanywhere clients show up as critical under the security status column. Scans are occurring fine and all clients show up nicely in the Webroot console but when I go to the Security tab in SBS Console I see under Virus protection for file system: - Client computers that cannot be queried. All clients are Win7 x64 and have the the default windows firewall policy applied. All DNS entries are solid and all other columns show up accurately in the SBS console. Any suggestions? Thanks
Hello All, We have a new client who got hit with Cryptolocker ransomware to the point where their VHDs are decrypted. They've paid the ransom but instead of receiving the decryption key, they are being asked for more money. Any and all assistance with helping us decrypt would be greatly appreciated. M
Hello, we have a customer scenario where we have a dozen of PCs that is currently running the free version of AVG antivirus. I would however be interested in experiences of best practices to minimize both security and functionality impacts. The most obvious approach would be to simply first install the Webroot client on the PC, and then uninstall the previous antivirus client as I have been told that Webroot can coexist with existing antivirus products. However, I have at least one occasion experienced that a PC lost much network connectivity and acted quite strangely when webroot installed on an existing installation of F-secure (It was extra bad as it as a remote install, and the combination did lock out my remote access progran) Therefore I do not feel comfortable installing Webroot on an existing product, but the other alternative is to instead uninstall the previous antivirus but would at least temporarily leave it unprotected. Are there any best
Today we experienced a serious issue that was caused by WebRoot. Approximately 60% of our systems were stuck in an endless reboot cycle: Starting Windows .. Starting Windows .. .. Some systems showed the following BSOD: [b] IRQL_NOT_LESS_OR_EQUAL[/b] [b] ..[/b] [b] STOP: 0x0000000A (0x00000018, 0x00000002, 0x00000000, 0x82EBC11C)[/b] After we identified the problem, which took a very long time, we rolled out the following solution: - Boot from Windows installation CD - SHIFT-F10 to start a dos prompt - From the dos prompt - Rename C:WindowsSystem32WRusr.dll to WRusr.dll.org - Rename C:WindowsSystem32drivers WRkrn.sys to WRkrn.sys.org The above fixed the problem (60% of my users can work again) but of course effectively disables webroot antivirus How to proceed from here on!
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