Webroot® Business Endpoint Protection
Welcome to the Endpoint Protection and management console Discussion Forum!
- 1,128 Topics
- 3,621 Replies
i have a security concern/question that i'd like to check with some sercurity experts on this forum. I have an AD enviornment here and i'm considering disabling UAC via GPO to help resolve some minor issues with users accessing network shares. I've read on more than one occasion on the internet recommending disabling UAC to solve one problem or another and not necessarily my particular problem. I'm worried about the security hole that I might open and that i may regret later. So, trying to find that balance here in this enviorment. any tips/advice on this matter is appreciated. i can provide further details on the issue i'm trying to clear up if interested.
Minor questions? Ask them here!
If you have a minor question you don't want to create a topic about, post it here and we'll try to answer. These should be very small questions/things you might feel silly asking. Otherwise please create your own topic - you're free to create as many as you want. If you're a business customer and you need an answer right away remember that Webroot premium business support (ticket and phone) is included as part of your subscription. Shout-out to Ron and Greg who are legit.
Feature Transfer Error
I installed webroot. My main drating program needed an update. I tried to update and got Feature Transfer Error- Message Acess Denied. Unistalled webroot. Still wouldn't work. Uninstalled my program for fresh install. It still get the same access denied message for an intall. Got another install version. Same thing. Any ideas?
Offline signature database
Hi Could anyone please explain a little bit more the following option in WSA: "Enable Predictive Offline Protection from the central SecureAnywhere database". From what I read about it it seems to be a sort of a local mini signature database. Is that right? So where is it located? How big it is? Is it updated constantly? How effective/comprehensive it is? Thanks!
Google Search "Our systems have detected unusual traffic from your computer network......"
Hi All Haviing a very strange issue with some of our users when performing a search on [url=http://www.google.com.]www.google.com.[/url] When searching, users are randomly getting the following error message. "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot" We dont think this is an issue with our network as when we switch off webroot we no longer get the error message. Anyone have any idea? Go easy on me i am a noob. James.
Changing System Cleaner Settings
I'd like to change some settings for the system cleaner, but it rejects changes because they need to be applied via the admin console. I have yet to find any settings for this in the admin console, or any way of overriding GUI changes for system cleaner and active process control. Any thoughts?
Disclaimer Acceptance notice on Windows logon
Dear Expert, I am a business customer for Webroot Security anywhere. Looking for an additional solution to apply company security disclaimer notice for the end user once they login to the computer. I would like to see the feedback from your end, what can be done to implement. Thanks
My adventures of vmware vshpere within hyper-v!
Here's something really cool I've been working on and it's now nearly complete. This is going to be great for businesses with hypervisor labs: here's the link to the discussion and progress on Vmware's forum: [url=http://communities.vmware.com/thread/427502?start=0&tstart=0]http://communities.vmware.com/thread/427502?start=0&tstart=0[/url] Please check it out and feel free to additonally discuss it here as well! I hope this thread assists many people!
Webroot Malware Detection - Hackers in China Attacked The Times for Last 4 Months
The New York Times and Wall Street Journal have recently published articles on having their networks hacked by the Chinese government and malware planted on their machines. The malware was not detected by the security and anti-virus software these companies used. (If I recall, the NYT said that it's Symantec security software flagged 1 out of 46 pieces of malware.) Is webroot getting access to those malware samples and adding them to it's detection capabilities? [url=http://www.nytimes.com/2013/01/31/technology/chinese-hackers-infiltrate-new-york-times-computers.html?pagewanted=all&_r=0]http://www.nytimes.com/2013/01/31/technology/chinese-hackers-infiltrate-new-york-times-computers.html?pagewanted=all&_r=0[/url]
BYOD with Webroot SecureAnywhere Mobile Protection
Hi, I see that among the setting of business mobile protection there is a Device Attribute called "Ownership" and you can set this to "Employee owned" or "Company owned". Firstly, I just cannot find this setting explanation in the online help, so you may add explanation there. Secondly and most importantly, I got to this setting because my client is looking for a possiblitiy to enable the user of the device to set enything they like on Employee owned devices for the mobile protection, but wants to disable any setting changes on Company owned devices in the name of BYOD. (Something simliar to "Unmanaged" group in the business endpoint protection.) Can this setting do this for them? Or what is this setting really for? If this cannot do it today, this is a feature request and will you develop it and when? Best regards, Gyozo
Business Release Notes - Version 22.214.171.124
[h3]AGENT CHANGES IN BUILD 126.96.36.199 - March 27th 2013 [/h3][img]http://sw.nohold.net/Webroot/Images/wsab_endpoint_logo.png[/img] Improved[list] [*]Agent shutdown speed [*]Behavior logging in WIndows Event Logs [*]Identity Shield functionality on Windows Server 2008 [*]Kernel keylogger protection [*]Migration process for Prevx users to SecureAnywhere [/list] Added[list] [*]A registry value of type DWORD named NoStatistics under HKCUSoftwareWRData which, when set to 1, disables the behavior statistics on the status screen [/list] Fixed[list] [*]An issue with changed settings and local database data on shutdown [*]Compatiblity with Jeeves GARP software [*]Identifying cloud managed configuration settings [/list] Other [list] [*]Minor UI changes[/list] All Contents Copyright © 2013
Help with SecureAnywhere remote deployment
I could do with a bit of assistance. I have downloaded the remote deployment tool to my local PC (we're a IT support company and I'm using my colleagues as guinea pigs). I have an .msi that I would like to deploy, and a list of the NETBIOS PC names that I want to deploy to. I have checked on a few of the computers that my account (by group membership) is an administrative account. The PC's I currently want to deploy to are Win 7. When reaching the Remote Depoyment screen, I am getting various errors from Not Installed to authentication errors. I could do with someone pointing me in the right direction.
New Business Solution Agreement
Sorry, but I don't have time to pour over the new agreement. I'm afraid to click off on it and be possibly be bitten later. It would be nice if someone could post the differences between the new and previous agreements. Until then, I am unable to administer my endpoints and I need to badly. There seems to be some malware hijacking yahoo accounts on some of them.
Remote deployment - automatic add to group?
Hey, Wondering if it's at all possible to automatically move a new computer to another group? Preferably via the command line or MSI. We're about to begin a rollout and would like to put each department into different groups, obviously this can be done via the management console, but we'd prefer to automate it a bit more. Any help appreciated. Thanks, Ryan
Email Attack Alerts
Hi! I'm fairly new to webroot so this might be a trivial question. In the few months I've been at my job we have received a few attack alerts emails from webroot. The emails always specify that 2 PCs are affected and when looking into it's really only 1 PC recently affected and the other was another instance that occured days or months ago (perhaps the last instance of an attack). Is there a reason why we are always are told 2 PCs are affected? Is this a setting that just needs to be adjusted? Thanks!
SecureAnywhere Endpoint Protection blocking MozyPro Online backups on file server
Hello, we are using MozyPro online backups to backup our file server and SecureAnywhere Endpoint Protection on that same server. Unless we manually disable Realtime protection on the server, the backup always fails. I have added overrides for both the mozyprostat.exe and mozyprobackup.exe processes using their MD5 values. Regardless, I still need to disable realtime protection in order for the backup to run. Curiously, neither the Endpoint Protection agent nor the management console list any threats. Any suggestions?
Webroot Scans Over a Slow Link
Hi! We have a nbr of sites connected to the main company network via wireless broadband links that are often (very) slow/saturated or even down. There are between 2-40 staff at these sites. We are concerned that Webroot SecurityAnywhere Endpoint Protection scanning "back to the cloud" is slowing down the WAN at these remote sites even more. Can you please explain how Webroot works over a slow/down WAN link and also how we can configure it to reduce WAN bandwidth utilisation? Thanx Glenn
WRSA Agent Version 188.8.131.52
I log into the web portal every morning to take a look at things and see how everything is going. Make sure when new agent versions roll out that all my endpoints update to that version properly. This morning when I logged in I saw that one of my endpoints had updated to Agent Version 184.108.40.206. None of my other endpoints where updated to this new agent version. Now I understand that there are other factors that are involved and that they won't all update instantly, but I was trying to find release notes for this new Agent Version and I have alas come up unsuccessful. Anyone have any idea when these release notes will become available? Has anyone else had their endpoints updated to this new Agent Version?
ID Shield Issue on Hungarian OS
Hi, I work with (implement) Webroot protceted systems for 8+ years, so I have always interested in the development of this company and its products. I was one of the beta testers of the new WSA product, too. Now, I tell you this because soon after the public release at the end of 2011 I noticed the the ID shiled stopped protecting my machine - and some tests proved it happened on every pc we tested. I have reported this some times already buit still I see it is not working at all. Having done some more tests, I fugred out that my very first thougth of the cause being my Hungarian OS was wrong - it does not protect on English OS either. Furthermore, support now keeps telling me that ID shiled shall protect browsers only - but as you will see below, the beta protected _any_ app I added to the protceted app list. Well, otherwise why is there a possiblity to maynually add any app? All the browsers are auto-added upon first run. Sidenote: the keylogger wer
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