Webroot® Business Endpoint Protection
Welcome to the Endpoint Protection and management console Discussion Forum!
- 1,137 Topics
- 3,618 Replies
Agent Commands Download and Run is hit or miss.
Agent Commands Download and Run is hit or miss. On some machines it will download the file, an exe and run it no issue. On other machines it just doesn't work. 1) where does the file get downloaded so I can verify that part is working? 2) is there any log on the client to see what is going on? 3) any detailed information on this feature is greatly appericated. Thanks, Brad
Over time, I created three different "mywebrootanywhere" login accounts. Various Consoles were created for different companies. The idea was eventually to hand them off to office managers as time went on but this has not happened. Now, I want to forget the idea and just lump them all together into my one original account. Anybody know how to achieve this consolidation?
Business Release Notes - Version 188.8.131.52
[h3]AGENT CHANGES IN BUILD 184.108.40.206 - March 27th 2013 [/h3][img]http://sw.nohold.net/Webroot/Images/wsab_endpoint_logo.png[/img] Improved[list] [*]Agent shutdown speed [*]Behavior logging in WIndows Event Logs [*]Identity Shield functionality on Windows Server 2008 [*]Kernel keylogger protection [*]Migration process for Prevx users to SecureAnywhere [/list] Added[list] [*]A registry value of type DWORD named NoStatistics under HKCUSoftwareWRData which, when set to 1, disables the behavior statistics on the status screen [/list] Fixed[list] [*]An issue with changed settings and local database data on shutdown [*]Compatiblity with Jeeves GARP software [*]Identifying cloud managed configuration settings [/list] Other [list] [*]Minor UI changes[/list] All Contents Copyright © 2013
System Optimizer cleaning results
I would like to be able to see the results of System Optimizer on all the PCs. It would be nice if there was a report for that but I don't see one. How do I view how much data System Optimizer cleaned to show my clients how much storage space Webroot is helping them free?
terminalserver 2008 r2 - thread found and announced to every user logged on
hi guys, i have a terminalserver 2008 r2 with secure anywhere. today a thread was found in one user session. on all other sessions a window popped up stating to remove or to wait to remove the thread. how can i configure that not all logged on users get this message? the system stopped respondig and a restart of the server was neccessary... what need to be configured differently ? thanx in advance... juergen
Hi, I'm new to Webroot; 3 days in to a 30-day, 40-seat trial of Endpoint Protection, and pretty happy/impressed so far. However, my boss has asked a few questions I have not been able to find the answers to. If a guest or visitor wants to use our wireless LAN to connect to the web, does Webroot automatically install the minute our server accepts the connection? I'm using the MSI installer with a Group Policy for fixed machines, which is working well, and if a Windows laptop with a wireless connection starts from cold, I'm reasonably sure it would be installed ok. What worries me is if a visitor brings an infected laptop from outside in hibernation mode, then wakes it, will we be vulnerable? When will the server become aware of the need to install from the GPO? And how does the GPO enforce installation if it's an Apple laptop? I know there's an installation file, but can that be forced onto Apple clients from a Windows server in a similar way? Even if the answer is
Webroot causing a computer to re-register with a financial website?
A few weeks ago Webroot was installed on a computer. The user logs on to a financial website that registers her computer. She has been required to request a code from the website to register her computer each time she goes to the site. This began about the same time as the Webroot installlation. Has anyone had this problem before? Could Webroot be interferring? What might be the solution? Thanks in advance.
AV updates to remote locations
I have PC's that are located in remote locations and not connected to internet. Is there a way to get definition files to these PC's via flash drive or DVD? My concern is getting virus from tech support folks working on the system and bringing flash drives to retrieve data or load software.
How to filter Deactivated agents from reporting in the Dashboard gadgets?
I see previous posts where Webroot Support suggests that retaining deactivated agent data is a good thing. I completely disagree. We aren't able to use the Dashboards at our business at all because the data is not valid because of this "feature". For example, we want to know when there are agents out there still using the Silent Audit mode or Managed by Policy or (insert just about every gadget here), but the dashboard reports that half of our clients are out of compliance. When we go to track them down, they are all Deactivated, so we don't care and the energy and effort to confirm this is counter-productive. Webroot, you're forcing us to go down a long road to nowhere when alerts are generated for deactivated agents. We should have the ability to determine when we can purge an agent completely versus being forced to have stale data in our system forever. I think we should be given that control, otherwise the product's dashboards are just a "
One of the components of our remote support solution is being blocked by System Analyzer
We develop a remote support solution for IT support companies, and one of them is using Webroot System Analyzer on their customer's PCs while connecting remotely through our software. When they perform a quick scan nothing bad happens but as soon as they perform a deep scan with your software they lose the remote connection and can't connect back in. You can obtain a sample of the executable being used on the customers' PCs by clicking on the following link: [url=http://go.pc112.cc/pqnaf]http://go.pc112.cc/pqnaf[/url] Our customer is quite upset because he thinks we're in the wrong here. Please help by scanning and whitelisting our software. Thank you! Paulo Silva Customer Sucess Director BeAnywhere SA
After installing, one website isn't accessible anymore.
I used to visit [url=http://www.alsforums.com]www.alsforums.com[/url] daily, but then I installed Webroot antivirus and instantly, I could not browse to that site anymore. I uninstalled webroot, still no joy. All browsers. With and without AV turned on. All other websites work fine. Please help me fix this so my browser can visit [url=http://www.alsforums.com]www.alsforums.com[/url] again.Thanks. --Mike
DWP 220.127.116.11038 How to disable all notifications End User can see?
Ive got an end user who has DWP 18.104.22.168038 on Surface Pro 3 Win8.1 and we block Java.com and all its subdomains. However he is getting a pop up notification saying it was blocked. Even after hitting "do not remind me again" it still comes up. How can I disabled that from coming up again?
I called a little while ago asking for the possiblity to get an emailed .exe of the cryptolocker virus as i am wanting to test webroot out with the journaling system for the buisness i work for caled Little Dog Tech in Iowa. I know this isn't really something to post on the community fourm but i would like to know why i can't test it out, is there anyway to get a video of webroot against cryptolocker then but to where it actually gets into the system? because we want to make sure it works before we supply, I currently use it and love it, but the owner would like to make sure it works well against cryptolocker. Please help me towards getting a video of it happening and webroot getting rid of encryption from the journaling system or but sending us a link to a one time use email.
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