Webroot® Business Endpoint Protection
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Webroot is reporting a heavily infected computer with an internal IP of 192.168.0.50 (the external IP routes to China) and an unrecognizable hostname. This network is running on a 192.168.106.0/24 subnet, so I'm suspecting a trojan creating a separate instance on its own subnet. Agent commands to clean up this computer seem to have no effect. Can anyone offer some suggestions on how to physically locate this infected computer?
If you are a small business, you will soon be able to get a version of Windows that has previously been available mostly for larger companies. Today, Microsoft has confirmed that the Windows Enterprise Edition will be sold as a stand alone product for anyone to purchase starting on March 1st. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/8377i937E3EE2E2218CC6.jpg[/img] Previously, access to the Enterprise SKU was only possible for small businesses if they signed up to use Windows Intune, or for middle and large companies via a volume license deal with a Software Assurance subscription. However, it appears that Microsoft has received requests from many customers to gain access to the Enterprise version without having to sign up for any kind of service. According to [url=http://www.zdnet.com/microsoft-to-add-a-standalone-windows-enterprise-version-to-its-business-line-up-7000026860/]a statement sent to ZDNet[/url] by a Microsoft spokesperson: "
I purchased Webroot a long time ago because i heard it was good, but i have a question. If it is suppose to stop threats why did i get the LPPlugin _x64.dll problem and then the Webroot rep tells me that the Registry needs to be fix, Restore Point needs to be fix, Windows update needs to be fix, Over all (Optimisation) And then trys to sell me the following Windows Expert:-, Bestbuy/Staple:- $250 one time fix assurance 30-60 days., Online Tech Support:- $199.98 fix the current issue, assurance for 1yr., Total Defence PC Tune up for 1 yr. upto 3 computer. Has anyone else gone through this? He said this problem was caused by some virus trying to get in. I am not a computer expert but I do purchase software to protect my computer.
Hello, we are using MozyPro online backups to backup our file server and SecureAnywhere Endpoint Protection on that same server. Unless we manually disable Realtime protection on the server, the backup always fails. I have added overrides for both the mozyprostat.exe and mozyprobackup.exe processes using their MD5 values. Regardless, I still need to disable realtime protection in order for the backup to run. Curiously, neither the Endpoint Protection agent nor the management console list any threats. Any suggestions?
It WARNS me if a website might be unsafe that I selected. It only happened once and I did not enter that website. Recently, I purchased a new ASUS to replace a Dell laptop. It was easy to uninstall Webroot from the Dell and reinstall the key number on the new Asus. WA LA WR has quarintined 5 pups this past year, since installing Webroot. Then I removed them. It is working!
It's always fun to hear people's stories of how they got started. For me it was the classic accidental IT pro. I graduated from college and had no idea what I wanted to do next. Ended up working for a government contractor who had a contract to support a couple hundred people in a department at HHS in DC. I'd grown up tinkering and programming (my first computer was a C64) so I enjoyed getting to learn more in a professional setting. Back in those days hardware was a lot more tricky (anyone remember dip switches and IRQ settings) and it was fun for me to get my hands on a much wider range of stuff than I had at home. We were a Novell shop so I got to learn Groupwise. From there I spent about 10 years doing SMB IT work until I found my way to community management. How about you guys? How'd you get your start?
I have Webroot deployed across a large number of endpoints. Every once in a while a few people will report that Google Chrome will not open. As soon as I uninstall Webroot, Chrome works just fine. And then when I reinstall Webroot things are back to normal.Is this a known issue, any suggestions for how best to deal with it?
How does the following registry key get populated? We have had several instances where this value is populated and it causes issues for our users. Once we blank it out, everything is back to normal. One instance where this happens is when our users connect to VPN for another company we support. This key gets updated with server names inside that customers environment which obviously won’t work. Trying to understand if the their VPN process is updating this key directly or if Webroot is populating this key based on the network configuration at some point in time? Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\WRData\RSP
HiWorking for an MSP and I am noticing an emerging issue with the identity shield causing Chrome to hang or launch with a blank screen. The circumstances are: Windows 10 2004 January 2021 Windows 10 CU installed Webroot installed and up to date Nvidia graphics card (no specific model) Chrome installed and up to dateIf all of these are fulfilled except for the January CU, the problem does not occur. It also does not seem to occur on machines without Nvidia graphics. I have seen 10 instances of this since yesterday, and was able to replicate the issue on brand new machines.The workaround is to set the application protection for the chrome.exe to allow rather than protect.
How to install using GPOKnowledge Base
[b]This solution addresses Webroot SecureAnywhere Business – Endpoint Protection[/b] To install SecureAnywhere using GPO, you should have experience with Microsoft’s Active Directory and the GPO editor. You can also watch a video on how to use GPO at [url=https://www.youtube.com/watch?v=raP0jQHyFYE]How to Deploy Using Group Policy - SecureAnywhere Business[/url]. [b]To install SecureAnywhere using GPO:[/b] [list=1] [*]From the following location, download the SecureAnywhere MSI installer to a network share:[url=http://anywhere.webrootcloudav.com/zerol/wsasme.msi]http://anywhere.webrootcloudav.com/zerol/wsasme.msi[/url] Downloading the file makes it accessible to all endpoints on which you will deploy SecureAnywhere. [*]Go to the server that is the domain controller for the deployment group. [*]Open the GPO editor on the domain controller and create a policy for the deployment group. [*]Assign SecureAnywhere to all endpoints that belong to the Organizational Unit where t
I have never, in my life, seen a bigger waster of time and money. This software is a bottomless pit of pain and frustration with no end in sight. The GSM can’t contact the endpoint. Commands expire. The endpoint can’t contact the GSM so you can’t uninstall it because it things it is managed. Excludes aren’t excluded. it won’t register as the the “on” virus in Security Center so both Windows Defender and Webroot are active. It won’t install or uninstall properly. It is hit and miss if it puts itself in Add/Remove programs. The latest update makes the WRSVC service fail to start because it is improperly digitally signed. Endpoints show up in the wrong site It thinks programs are harmful that are totally safe. Now you can’t even end the numbering system in the post! Can’t you do anything right Webroot! Do not use this program! It is total junk!
Hello Experts, These two Trojans were found on a pc during a scan from another software provider, results were Infected, Signature, Trojan, but was not able to cure either of them. Ran another scan using WebRoot software and no threats were found. Are these Trojans a valid threat? If so, how are they to be cured? Thanks, Dee
Per [user=12807][/user] 's suggestion in [url=https://community.webroot.com/t5/Business-Discussions/What-sort-of-bandwidth-do-you-have-at-work/m-p/88446#M150]this thread[/url], I'm breaking this out into a separate discussion. What's the worst mess you've inherited from the former IT person? For me I think it was a donor "database" that happened to just be a word document filled with the contact info of all their donors. To make matters worse, there wasn't much standardization to the layout. I spend about a week writing a Perl script to try and parse all the data and at least put it in an Excel spreadsheet.
Hi I have some questions regarding the fundamentals of Webroot and the GSM and Endpoint Protection Console We are an internal IT department that use Secure Anywhere Webroot Endpoint Protection (We are not an MSP). We have 1 site in GSM which contains groups of our company devices with policies associated to those groups (IT Dept, Users, Server, Terminal Servers etc) Policies in GSM are pushed down to the Endpoint Protection Console (We didn't do this and must have been converted from the legacy console when GSM was pushed out to us……) What console should we be using to manage everything? I can see there are some major differences: for example: GSM Policy management has features that the Endpoint Protection Console doesn't such as the new Evasion Shield - This doesn't show in the Endpoint Protection Console at all Endpoint Protection Console has many more agent commands than GSM Reporting in GSM has many more reports compared to Endpoint Protection Console No Deactivated grou
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