Webroot® Business Endpoint Protection
Welcome to the Endpoint Protection and management console Discussion Forum!
- 1,138 Topics
- 3,621 Replies
More fun with Windows 10!
I got this error today (sorry, no error code) upgrading to the newest build (10049). I ran the upgrade from inside windows settings -> Update and Recovery. I'm still waiting for the upgrade to complete, then I will reinstall WRSA. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/19401iF82A7F88BC157ADE.png[/img]
Webroot Scan Frozen - Fix
On our RDS servers, occasionally we get a report of a virus and go to do a follow-up scan and it will not move past 1%. It is frozen at scanning for rootkits. Sometimes we can't even cancel the scan. My theory is that one of the instances (maybe even "System") has a dialogue box open that nobody is clicking on - perhaps a prompt to clean the infection. I stumbled upon a quick, no-reboot fix. 1. Shut down Protection (a bit scary, but not as bad as having a frozen AV product!) 2. Kill all WRSA processes. 3. Restart the WRSVC 4. Scan away! We use Labtech to make killing the processes and restarting the service a bit easier. Also Process Explorer comes in handy to watch them all stop and restart. Come to think of it, it is also possible that a -poll command sent in the background produced a dialogue box that nobody even sees to click on.
It isn't just XP ending - Exchange 2003 is EOL as well
[url=http://www.zdnet.com/first-windows-xp-now-exchange-2003-what-happens-when-the-clock-stops-on-support-7000015547/]http://www.zdnet.com/first-windows-xp-now-exchange-2003-what-happens-when-the-clock-stops-on-support-7000015547/[/url] Anyone still on Exchange 2003? You planning to migrate or keep using it?
webroot business features exploid , removable drive control
Hi , Please view this pdf ( [url=https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_ESET_report.pdf]link [/url] page 14 exploid protection ! removable drive control ! [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/27657iE09B113D51045C86.gif[/img]
Clean infected machine?
I'm getting an alert "1 Endpoint needs attention We recommend you check whether this endpoint has automatic remediation enabled on the assigned policy." I've checked the settings and I see nothing called "Automatic remediation". I've tried running another scan and it still just says it's infected. I've also tried using the cleanup command but that doesn't work either. If I click on the actual threat, the only option is "Create override". What am I supposed to do? So far it's not very straight forward. Where is the clean command? How can I make sure it's been quarantined?
I'm just starting to roll out Endpoint Protection and I'm running in to many problems. 1) In the Web console new endpoints show logs for other endpoint many times days old. 2) With the crazy logs, an endpoint will suddenly show an infections, that 's not there, it's from a differnt endpoint. 3) Sometimes a new end point shows up in the console, then disappers. Some endpoint do install normal and act normal. I do not have a good feeling about this product. I'm just getting started and don't know if I should continue. Jim...
Unity API Webinar Recording
For those of you who were not able to attend the Unity API Webinar, you can view the recording here: [video]https://www.youtube.com/watch?v=GkUrMIwS-5E&feature=youtu.be[/video] Let us know if you have any additional thoughts or questions, and we'll be posting more information soon!
Is there a way to Deactivate "Not seen lately" Automatically like not seen in 60 days?
Or is there a way to do it from the groups list as it'll show all of the old but no option to disable. We have 90 clients and 3K devices and the switching between tabs in the Webroot Console is ridiculously slow and tedious switching between tabs.
Windows 2008 Term Server
We are having an issue when we installed the client on a Windows 2008 Term server. We have client apps that they use and it is slowing down the apps. The apps are for Tirepower and when they go to print from it, it takes 2-3 times the amount of time it normally takes. Has anyone else had this issue?
WEBROOT UNINSTALL LOCK
Hi, i'm trying webroot endpoint protection on a little number of test workstations and I'm having some issues on "protecting" webroot to be intentionally removed from the end user. - Even if i selected not to display the program on the control panel the entry is always present and the software is easy uninstallable by the end user (Workstation 8.1 PRO) - is there any way to lock with a password an uninstall attempt? Regards
Scan via web console W7 to W10 remote laptop
Hi I am currently testing WR end point with the intention of introducing it to my customer base. I am a managed provider and will be using the web console (WC) to manage my clients. I have tested on W7 PC's so far all ok but our W10 remote office laptop stopped scanning over a week ago even though I initiated several manual scans to no avail? Any ideas? xT
Does Webroot use only HTTPS connections
We are currently trialling Webroot SecureAnywhere. The majority of our servers are blocked for internet access. They have traditional pattern based AV and retrieve their updates from a local management server. If I am to consider adopting SecureAnywhere across our network, I would also have to consider opening up internet access on our servers. Due to the nature of the service, I understand that it's not possible to identify a range of public IP addresses associated with it. If I restrict the access on the servers to just port 443, will this allow the SecureAnywhere client to communicate fully with the Webroot Cloud servers or would I need to open up port 80 also?
webroot mac & Mac Finder bar icon
I've installed webroot on a macbook using wsamacsme.dmg and key The installer start, stopped when there's a security setting to do, then start to scan After few time the windows closed and i've no icon finder bar ! I cannot enter on SecurAnywhere control panel.. I've tried to uninstall and reinstall but nothing.. I've set as not managed on GSM but no icon the same.. Looking process i see it running what can i do more ??
I know I'm preaching to the choir :)
but it does look like the dissatisfaction numbers are on the rise: [url=http://www.eweek.com/small-business/it-professionals-overworked-losing-pride-in-their-jobs.html]http://www.eweek.com/small-business/it-professionals-overworked-losing-pride-in-their-jobs.html[/url] Sysadmin burnout has long been an issue, but is it worse lately?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.