Is there a way to temporarily disable scanning?

  • 18 May 2015
  • 2 replies
  • 1013 views

I need a way to temporarily disable scanning on a managed workstation so I can run diagnostics and install problematic software.  Every other A/V product that I've ever tried has had a way to disable scanning for 10, 15, 30 minutes and then AUTOMATICALLY have scanning re-enabled.
 
Thanks
Phil
 

2 replies

Userlevel 7
Badge +56
There isn't really a way to do this, due to the way Webroot works.  Ideally we shouldn't have to turn it off - if there's any diagnostics or software that won't install with Webroot on, just let us know and we can whitelist anything that isn't already.
OK, I'll try and let you know if I run into any problems. Thanks

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