Question

Lost webroot secureanywhere keycode

  • 6 February 2021
  • 1 reply
  • 23 views

Hi Team,

 

We recently purchased the webroot secure anywhere for one of our enterprise servers. The agent was installed on the server with the new keycode received. The finance team lost the email with the keycode but the server still has the agent installed and shows only the first 4 digits of the keycode applied.

The finance team even does not remember the first name / last name used for registration as they work on multiple things.

We only have two things: Th first 4 digits of the keycode and the purchase date. 

Please help.

Regards


1 reply

Userlevel 7
Badge +59

Hello @imtiaz4gis 

 

Open the agent and go to Advance settings>Access Control and make sure to uncheck and save Hide Keycode on Screen then it will show the full keycode!

 

 

Thanks,

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