Mac Deployment via ARD

  • 6 February 2017
  • 4 replies
  • 779 views

Hi,
 
Does anyone know how to deploy Webroot Secure Anywhere via Apple Remote Desktop(ARD)?
 
We have over 60Macs within the business and it's just to p[ainful to go round all of them to run through the setup on all the machines.
 
Kind regards,
Alan

4 replies

Userlevel 7
Greetings @ and welcome to our Community.

Unfortunately, there is no way to deploy on Macs using ARD at this time. There is an unsupported script by LabTech you could try using.

Webroot Business Technical Support: Call 1-866-254-8400
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Badge +5

The answer to this question is disheartening 

Badge +1

Respectfully guys, your Mac installer is an embarrassment. This should be mass deployable, and whoever writes the installer might want to take a little time to get up to speed with Apple’s installer guidelines. To have an installer that can only be run from within /Applications (but not always) is absurd. All the other AV vendors seem able to offer a keyed installer - why can’t you, and that as a bare minimum?

Badge +1

From one of the Mac agent release notes below: System Tray icon? Has the author ever used a Mac? Unless they snuck one in without my noticing, the Mac doesn’t have one of those. That’s a Win thing.

Mac Agent Update Version 9.1.1.5

Added
  • Added support for macOS Catalina.
  • Please note that Full Disk Access (FDA) must be enabled for our application to function properly.
Known Issues
  • Web Threat Shield is no longer automatically installed. We are working on a solution to enable you to download directly from the browser extension gallery.
  • The right-click context menu has been removed on Catalina.
  • When launching WSA on macOS Catalina, the UI may not open automatically. Please open the UI from the system tray icon

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