Question

Registry key (WRData>RSP)

  • 24 March 2021
  • 1 reply
  • 92 views

How does the following registry key get populated? We have had several instances where this value is populated and it causes issues for our users. Once we blank it out, everything is back to normal. One instance where this happens is when our users connect to VPN for another company we support. This key gets updated with server names inside that customers environment which obviously won’t work. Trying to understand if the their VPN process is updating this key directly or if Webroot is populating this key based on the network configuration at some point in time? 

 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\WRData\RSP


1 reply

Userlevel 7
Badge +61

Hello @jsweeney 

 

I will ping @coscooper 

 

Or you can contact Business Support.

 

All business protection products

Mon - Fri 7 AM to 5:30 PM (MDT)

Open a support ticket

Tel: 1-866-254-8400

 

Thanks,

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