Best answer by akimView original
We have a Windows 7 laptop, where we have installed Webroot SecureAnywhere. Recently, the laptop was assigned to a new hire. The laptop was reformatted, installed again with Windows 7 and configured with a new PC name. Webroot was also reinstalled. Now, on the console, the endpoint appears with the new name. However, the old endpoint name is also listed. What is the best practice in removing the old name from the console. Deactivating? Uninstall the agent via Agent Commands > Agent > Uninstall? We want to make sure the endpoint with new name is not affected as this laptop is now online and in use. Thanks!
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