When I look at my servers and PCs in the GSM management console, I have some devices listed as both, Not Seen Recently and Protected.
What's happening & how can I fix it?
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These might be what we call "duplicates." This can happen for a few reasons listed but not limited to the following:
or it could simply be an issue I have been experiencing for over a year now. The agent simply quits talking to the GSM. Then you can’t uninstall it because it thinks it is managed. You can’t move it to an unman-aged group because it isn’t communicating with the agent. Nice Catch-22.