The days of BOFH are over

  • 21 March 2014
  • 3 replies
  • 20 views

Userlevel 7
Badge +56
  • Retired Webrooter
  • 6752 replies
Interesting article on how employees will circumvent the IT department if they are too draconian:
http://blog.intronis.com/bid/shadow-it-is-really-a-call-for-help
 
How do you guys handle this conversation with users?

3 replies

Userlevel 5
I got HR to put language in that circumventing or attempting to circumvent IT controls is a fireable offense, so I'm safe to keep saying no 😃
Userlevel 7
Badge +56
@ wrote:
The issue is convincing employees that they can ask and you will say yes. They are used to being told no.
Agreed - there is a lot of unlearning to do if your users have had experience with draconian IT departments.
Userlevel 7
Badge +6
The issue is convincing employees that they can ask and you will say yes. They are used to being told no.

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