There's a huge dialog box that appeared on my desktop yesterday. How do I get rid of it?
The title Is "files are encrypted by CTB-LOCKER"
Welcome to the Webroot Community!
We apologize for the issue that you are experiencing.
I was unable to locate an account with the email address provided.
For this issue the best thing to do would be to contact our support team so they can take a look and see what we can do to assist.
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Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
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James G.
Webroot Community Support Team
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