USB Malware

  • 25 December 2016
  • 2 replies

    I am currently using Webroot secure anywhere. Today suddenly i found one malware on my USB drive, which shows my folders in it as short cuts and becomes inaccessible. I tried scanning it with webroot but didn't detect anything. Now any USB drive plugging to my lap top shows the same problem. Please Help.
I plugged the same drive to another PC with Casperesky anti virus, then it reported infections detected and removed. Why Webroot is not detecting anything. I am really feel unsecure with webroot.

2 replies

Userlevel 3
Did you create a support ticket for this?  I would highly recommend you do so, if you haven't already.  That is the best way to ensure the quickest response to an infection.  
Userlevel 7
Welcome to our Community, @.

I've opened a Support Ticket on your behalf with our Support Team.
They will help straighten this out for you. Expect a response very soon.