Question

Web Threat Shield unmanaged

  • 20 January 2022
  • 5 replies
  • 68 views

I am told by support that with the latest version of the installer the Web Threat Shield  will not go into a managed status anymore.

The end user is able to turn it on and off at their leisure from the browser.

 

But I do have other machines that was installed with an older installer where this is locked down.


 

Anyone else having this issue?

 

 


5 replies

Userlevel 7
Badge +63

Hello @robertdrucker 

 

You can turn it off if you want within the Client: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingFirewallWebShieldProtection/ChangingFirewallWebShieldSettings.htm

 

 

And within Firefox and other Browsers you can turn the switch off:

 

The same within Chrome:

 

 

HTH,

 

I am not looking to turn it off.

The extension is enabled but the end user can turn it off because it is considered to be unmanaged. 

See below examples

Unmanaged

 

 

Managed

 

 

 

Userlevel 7
Badge +63

@robertdrucker  are you an MSP or Business user?

 

Thanks,

Business user

Userlevel 7
Badge +63

Okay let me put this in the Business section and I will ping some Webroot Staffers to help you @coscooper  @csaunders  @dstokes1 

 

Thanks!

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