I have noticed that since I installed webroot, when i either type in a URL or do a search and click on a link web pages do not always show the flash, so no images and no video. Somethims I have to hit the back and then the forward button a few times to get it to show. Other times I have to close the web browser all together and re-open to get the web page to display everything correctly. Has this happened to anyone and if so do you know a simple fix. I am sure all I need to do is turn off a policy or something but I have thus far been unsuccessful and finding out which one. Any help would be great.
Best answer by Rakanisheu Retired 30 August 2013, 11:31
TCP/IP stack repair options for use with Vista and 7 and 8.
Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8: <Windows Logo> + x - Command Prompt(Admin)]
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
Reboot the machine.
I do not know for sure that this is causing the problem, but I have it on two machines and my laptop does it all the time and my desktop does it intermittantly. It only started after I installed WebRoot Secure Anywhere Complete.