webroot no longer installed

  • 26 July 2014
  • 2 replies
  • 14 views

help. I have webroot installed on three computers. it seems tobe working on two of them, but on the third, the icons appear, bu they do nothing. do I need to uninstall and reinstall webroot?

 

thanks,

 

2 replies

Userlevel 6
@ wrote:

help. I have webroot installed on three computers. it seems tobe working on two of them, but on the third, the icons appear, bu they do nothing. do I need to uninstall and reinstall webroot?

 

thanks,

 

Hello MarciaKinsey, welcome to the community!

 

Sorry you are having this issue.

 

May I ask what type of system you are experiencing this on, PC or MAC?

 

What  version of Webroot are you using? Please let us know if you purchased your Webroot from Best Buy.

 

This information will help us to better assist you.

 

Thank you,

 

Beth
Userlevel 7
Greetings MarciaKinsey and Welcome to the community!  If you can provide us with the info that BB97 mentioned it will better help us to help you!  Awaiting your reply.



 

 

Reply