Why do some machines appear multiple times in my Webroot Account Dashboard?

  • 24 July 2015
  • 1 reply

  • Fresh Face
  • 4 replies
I have two PC's and one Mac using Webroot on my subscription. However, when I just logged into my account dashboard for the first time in over a year, the dashboard claims 10 PC's are covered. It is counting the Mac once, but has four instances of one PC, and five instances of the other PC. What gives? There also does not appear to be any way of removing the duplicates.

1 reply

Userlevel 5
Are the machines showing as duplicates virtual machines or have you possibly changed the hard drive of those machines multiple times?