Windows 10 in place upgrade issue

  • 25 October 2014
  • 2 replies

Userlevel 7
Badge +26
When you do an in-place upgrade from windows 7 to windows 10 the windows 10 upgrader does not allow windows 10 to be installed unless you remove webroot endpoint, which requires console access.
If someone had to do an in-place upgrade of windows 10 and the person that has access to the webroot console wasn't there the in place upgrade can not be completed.
What is the plan of action for this to keep webroot on top of things?

2 replies

Userlevel 7
Badge +56
Not sure on that one - let me find out!
Userlevel 7
Badge +56
So apparently MS always recommends turning off AV before upgrading, but them requiring it seems to be new.  I'm wondering if this is just for the beta or if this will be the actual launch procedure.  Will it allow the upgrade to go forwards if you just disable Webroot temporarily?