Webroot® Business Endpoint Protection
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I have an endpoint that is not functioning. It will not speak to the portal but locked in central management mode. I need to remove it to reinstall it but it will not allow me, saying I have to contact the admin, I am the admin :) I cannot get the console to speak to the endpoint though. Is there an uninstaller? Thanks.
Webroot secureanywhere endpoint protection doesn't show up in program list to uninstall. running manual command to uninstall giives error that the service is centrally managed and must be uninstalled from webconsole. The customer does not have this info. The customer does NOT have contact with last IT vendor (relationship ended badly). How do I uninstall this borderline-malware, garbage software without formatting and reinstallinng windows?
Hello. I have loaded the software and have scanned my PC's. When I click the icon in the task bar and then try to open I recieve the following. "Please contact your network administrator to access the user interface of secure anywhere." I am the administrator I am logged in as administrator. Any Ideas? Regards from Dave.
I searched first, but didn't find this topic. However, I think there must be more people with this problem. I am trying to deploy via GPO, but several of the machines never accept the installation. The logs show error %%1274, and verbiage like this: "Failed to apply changes to software installation settings. The installation of software deployed through Group Policy for this user has been delayed until the next logon because the changes must be applied before the user logon. The error was : %%1274" "The assignment of application Webroot SecureAnywhere from policy AV Deploy failed. The error was : %%1274" "The Group Policy Client Side Extension Software Installation was unable to apply one or more settings because the changes must be processed before system startup or user logon. The system will wait for Group Policy processing to finish completely before the next startup or logon for this user, and this may result in slow startup and boot performance."
I need to remotely uninstall Webroot SecureAnywhere from 135 devices on a domain. I do have the ability to do this via a RMM so if there are any scripts or software that can accomplish this with silent or no reboot switches that would be great. Thank you!
MSP here. I’ve seen other posts that discuss Webroot with Windows Defender, but now that it’s 2021, Windows 10 has changed a bit.Why other posts don’t apply anymore: Disable periodic scans in Windows Defender is no longer an option According to this article, you can set a DWORD value in the registry to enable Passive Mode for Defender, however, upon setting it, is has no effect on issue #1 belowTwo issues:With Webroot + Windows Defender enabled, Windows Defender is still actively scanning data in real-time. I ran a test and saw the Microsoft Anti-Malware service spike up to 30-40% CPU usage. Webroot is installed and functioning correctly, but Webroot doesn’t seem tell Windows Defender to turn off. I have a registry hack to force Windows Defender off, but I’d rather not apply that unless I have to. In addition, if I disable “Real-time Protection” in Windows Defender, I get a toast message that says that Windows Defender & Webroot are both disabled, even though Webroot is actually
I went in to the GSM console 3 days ago and whitelisted several a couple for a site yet when I look at Webroot on one of those endpoints nothing shows up under Block/Allow files. It is all done via the GSM because when I try and and "allow" files on the endpoint it says I can't and that they must be added via the console. So.... what am I doing wrong?
Downloading and running the installerKnowledge Base
[b]This solution addresses Webroot SecureAnywhere Business – Endpoint Protection[/b] You can deploy the SecureAnywhere installer file using one of these methods: [list] [*]Install SecureAnywhere on each endpoint. [*]Send emails to end users, so they can install the software by clicking on the link provided in the email template. [*]Rename the executable file using your keycode. This method is useful if you plan to use your own deployment tool and if you prefer not to use MSI commands to run the installation in the background. [*]Use additional commands with the executable file to deploy it in the background. [*]Use command-line options with the installer to deploy to endpoints that are behind a proxy server. [/list][b]To use the SecureAnywhere installer:[/b] 1. On the endpoint, download the SecureAnywhere installer file. The installer file is available from the [b]Resources [/b]tab or by clicking this link: [url=http://anywhere.webrootcloudav.com/zerol
[b]This solution addresses Webroot SecureAnywhere Business – Endpoint Protection[/b] The first time you add endpoints to SecureAnywhere Endpoint Protection, they are assigned to the Default group. You can then move endpoints to the appropriate groups. [b]To move endpoints to another group:[/b] [list=1] [*]Click the [b]Group Management[/b] tab. [*]From the [b]Groups [/b]panel on the left, select the group that contains the endpoints you want to move.[b]Note[/b]: For this procedure you must select a specific group, not [b]All Endpoints[/b]. [*]From the [b]Endpoints[/b] panel on the right, select one or more endpoints.[b][i]Tip[/i][/b]: You can select all endpoints within the selected group by clicking the [b]Hostname [/b]checkbox at the top of the list (first column). [*]Click [b]Move endpoints to another group[/b] from the command bar.[b]Note[/b]: If the group has more than one page of endpoints, the dialog prompts you to ap
Is there a Webroot secureanywhere removal tool? I seem to have a broken install. I was messing with deployment tools testing the msi deployment. Webroot secureanywhere is running, I see the icon and can open it. It's not showing up in the console online though. I tried using the msi /x option to remove it but it tells me that it's only valid for products that are currently installed.
Hi All Haviing a very strange issue with some of our users when performing a search on [url=http://www.google.com.]www.google.com.[/url] When searching, users are randomly getting the following error message. "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot" We dont think this is an issue with our network as when we switch off webroot we no longer get the error message. Anyone have any idea? Go easy on me i am a noob. James.
[b]This solution addresses Webroot SecureAnywhere Business - Endpoint Protection.[/b] [h2]Question[/h2]How do I Enable/Disable Webroot Filtering Extensions in Endpoints? [h2]Answer[/h2][u][b]Internet Explorer[/b][/u] With the release of Webroot PC agent version 9.0.3 and the Web Filter version 1.2, the Web Filtering browser extension for Internet Explorer is now installed automatically, without prompting. In addition, the extension cannot be removed from the browser directly but can be removed via the Webroot PC agent user interface. Follow these steps to disable the extension in Internet Explorer. [list=1] [*]Close all open instances of Internet Explorer [*]Open the Webroot SecureAnywhere PC agent interface [*]On the Main screen, click the [b]Advanced Settings[/b] button in upper right corner [*]Select [b]Firewall / Web Shield[/b] from the left hand column. [*]Uncheck the box for [b]Activate browser extension[/b]s. [*]If the Captcha feature is enabled, enter the requested Captcha and
Hello! New Webroot SecureAnywhere user here. I recently started at a company that uses this software however I have no experience with it. Dumb question, but we are troubleshooting some software issues on a PC that has Webroot SecureAnywhere installed on it. I have access to the Admin console but am unable to disable the software locally. How do I disable this software on a single PC for testing purposes?
I have a few Windows 2012 servers running Webroot SecureAnywhere 8.0.8.x. They've stopped communicating with the console, so I can't send them any commands to scan, refresh, uninstall, or anything from there. When I try to uninstall from the server's Programs and Features, I get this message: SecureAnywhere is currently managed by the Web Console and all changes need to be applied centrally. Please refer to the SecureAnywhere documentation for further information. My question is, how do I uninstall the product on a machine that is managed centrally but not communicating?
Hello, I’m attempting to remove this software from our endpoints. The manual removal fails indicating it requires wsasme.msi, I do not have this file nor is it located on the endpoint.An attempt to remove them displays a missing msi file. further to this removal from WMIC errors out with “ ReturnValue = 1603;”
When Webroot performs the scheduled scan of a Windows Server 2012 R2 VM it appears to get stuck and uses all the CPU. Server is the domain controller and is running a couple of SQL based applications and hosting shared data for a small business. I have tried reinstalling the programme, renaming the WRData directory etc. Most times when I reinstall or restart Webroot and do the initial scan it completes in around 10 minutes. About every two days I get a call from the customer advising they cannot work. Restarting the server appears to clear the issue. I have looked at other threads relating to similar issues but have not yet found a permanent solution. Any thoughts on what I can try next to get this issue fixed please?
All of the sudden, webroot reported W32.Trojan.Gen on my database server and shut off access. I ran another scanner and it reported all was well. I uploaded logs to Webroot. There appears to be no one I can speak to and I have no idea if Webroot knows what is going on with my Production server. I'm strongly thinking of manually overriding. Any ideas?
[url=http://smartdatacollective.com/kyle-cebull/228166/bad-tech-advice-top-3-worst-it-suggestions-ever]http://smartdatacollective.com/kyle-cebull/228166/bad-tech-advice-top-3-worst-it-suggestions-ever[/url] 1. Back your data up to USB drives and take them home with you. 2. Just download some free antivirus software. It’s all the same anyway. 3. Hosted systems aren’t reliable, so keep your e-mail in house. What are some of the dumbest ones you've heard?
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