can't turn on Secure Web Browsing

  • 12 May 2017
  • 3 replies
  • 723 views

I am running Webroot SecureAnywhere Mobile Business Security version 4.1.1.8036 on my Droid Turbo android version 6.0.1. Yesterday I noticed a message stating "Secure Web Browing disabled." I have tried several times to enable Secure Web Browsing, even turning my phone off and on several times; but cannot enable Secure Web Browsing. Please help!

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3 replies

Userlevel 7
Greetings @ and welcome to our Community!
 
I've heard another instance of this problem, let's see if we can isolate the issue.
 
  • Can you see if the execution shield is turned on or off?
  • Just to cover all of our bases, is Secure Browsing turned on in the policy?
Hello @.
 
I'm not sure what you mean by the "execution shield." I'm not the administrator, just a user. Secure Web Browsing has been working, since we installed the app in October 2016.
Userlevel 7
Is the issue still occurring now? This issue has been known to correct itself.

If not, please get in contact with your Administrator.