Webroot mobile lock screen on iphones


Hi,
 
Is there anyway to increase or disable the lock screen on iphones after webroot has been installed?
 
We are having problems when using google maps or co-pilot on the iphones while driving. the screen keeps locking out making it difficult to use as a sat-nav device.
 
Any suggestions?
 
Many Thanks
Rob
 

4 replies

Userlevel 7
It sounds like the auto-lock might be set to too low of a timeframe for a long drive. To change this, adjust your iPhone's settings. Go to Settings > General > Auto-lock and change the screen timeout to a higher value. Does that help?
I don't think you can and I don't have an iphone infront of me.
Tthe policy on teh webrrot console only gives you the option of 1 or 2 minutes.
 
Thansk for the response
Rob
 
Userlevel 7
Good point! 2 minutes seems like it could be a headache for a lot of users. On the other hand, the longer this is set to, the greater the chances of an unattended phone being picked up and rummaged through by a thief. There is some balance to be struck there, but an option for a longer time period seems like a reasonable setting to offer an admin. I'd suggest that this be handled as a feature request. If you could please put in an idea in the Feature Requests area, we can bring this up our mobile product manager.
Userlevel 7
It looks like somebody made a feature request for this just now.  Please add your kudos to the feature request if it's something you'd like to see.  :)

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