We've received a new 2017 Macbook (no touchbar) with Sierra installed. For some reason we can't get Webroot installed on it.
At first when we run the .dmg, it would open, activate and before it would run the automatic scan, it shuts down. No icon in the taskbar at the top is showing. Can't open the program itself. Only the service is running in the Activity panel. We can only remove the incomplete installation via Safe mode.
Tried to drag and drop the app into the Application folder and start the app, but that also doesn't work.
Enabled the Root user and tried to install it, but that gave us the same scenario as above.
Latest version of Webroot has been downloaded.
Best answer by fktrysixView original