Best answer by ProTruckDriver
View originalCan't open webroot on my Mac
+1
I installed the program from the website on my mac and I'm trying to open the program to set it up but it will only open for a second before closing out. I've uninstalled and reinstalled a dozen times but it keeps doing the same thing?
Userlevel 7
Hello @bton211 , Welcome to the Webroot Community Forum. ☺️
Sorry you are having trouble with WSA For Mac. This is the first time I've seen this problem with WSA on a Mac. Since you have already tried the Uninstall / Reinstall which usually solves most of the problems but not in your case. I would contact or send Webroot Support a Support Ticket. When sending a Support Ticket a Webroot Log is automatically sent. They will look over the log and see what the problem is to fix it.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Sorry you are having trouble with WSA For Mac. This is the first time I've seen this problem with WSA on a Mac. Since you have already tried the Uninstall / Reinstall which usually solves most of the problems but not in your case. I would contact or send Webroot Support a Support Ticket. When sending a Support Ticket a Webroot Log is automatically sent. They will look over the log and see what the problem is to fix it.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
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