Installed, uninstalled and searched for all files pertaining to webroot, re-installed lastest download version.
Result: app appears to load, as it sits in dock and will create a window when selected. Window is blank and icon doesn’t appear at top of screen. Process appears to be running but not menus or windows available.
There’s a myriad of issues with Catalina, MAC OS X and Webroot in general. Best to place a support ticket or call and speak with them to complain and voice your concerns. The more people that complain, the faster they’ll hopefully make a product worthwhile to use for protecting MAC OS.
Cheers
John
Heyo! I had the exact same problem as you and found this from a friend, give it a try it worked for me!
This may or may not work but try running this in Terminal :
bash
sudo su
(enter your password)
sudo launchctl unload /Library/LaunchDaemons/com.webroot.security.mac.plist
sudo kextunload /System/Library/Extensions/SecureAnywhere.kext
sudo rm /usr/local/bin/WSDaemon
sudo rm /usr/local/bin/WFDaemon
sudo killall -9 WSDaemon
sudo killall -9 WfDaemon
sudo killall -9 "Webroot SecureAnywhere"
sudo rm -rf /System/Library/Extensions/SecureAnywhere.kext
sudo rm -rf "/Applications/Webroot SecureAnywhere.app"
sudo rm /Library/LaunchAgents/com.webroot.WRMacApp.plist
sudo rm /Library/LaunchDaemons/com.webroot.security.mac.plist
Copy all of this into there and you should be good to go! I hope this helps if your problem has not been resolved :)
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
