I’ve been a big fan of webroot for many years, but that's changed since upgrading my iMac to Catalina.
The support response is so slow that i’ll probably have a virus before somebody replies with anything other than a click this download button, it will all work fine.
I’ve gone from a constant update window with a never ending scan to a point now where I have nothing. It won’t install it won’t do anything - nada
Maybe it’s me, but I don't thinks so, everything else works ok.
Initially I tried clicking uninstall in the about, that didn’t work. I drag it from application to the bin. Reboot, try another install, that doesn’t work. It just hangs.
Am I the only one completely stuck? I’m by no means a mac os expert so I may be making a numpty mistake. But installation doesn’t seem to kick off at all for me.
Is there a UK telephone number I can call or someone who can remote login to help?
Best answer by TripleHelixView original