Best answer by SsherjjView original
If I stop a scan will I still be able to delete any threats found during that scan?
I'm running a scan on my entire system and external drives. It's been running form nearly 123 hours and has found a number of threats. The drives include my internal drive and two external drives (one for backup and one for data). I shouldn't have scanned the backup drive since I was going to erase the data and do a full backup once I've cleaned my iMac, but there wasn't a way to exclude that drive. I'm reaching nearly 100 million files and it's found a few threats. I want to stop the scan Iit's doing the final scan on the backup drive) - it's scanned everything else. What I want to know is if I stop the scan now, will I still get access to the results so that I can quarentine and delete the threats>
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Stop the scan. DO NOT DELETE ANYTHING.
Please go into "Advanced Setting on the GUI. Untic "Scan Mounted Drives" then re-scan
EDIT: You've been reading my mind again Sherry. 😃
Thanks again for your help. That's what I figured but I've stopped the scan and am rerunning the scan only on my iMac internal drive. Once I've done that then I'll disconnect the backup drive, then turn scan mounted drives back on and scan both the intermal and external data drives again. Finally after I delete any threats found I'll erase the backup and do a full backup. Awkward, but that might solve my threat removal problem.
Welcome to the Webroot Community,
If I may.. In some cases, Webroot will detect a threat that is located on your backup, such as Time Machine. If the file are in the backup, then they cannot hurt your system. You would have to restore the files from the backup to get them on the system, and at that point the Real Time Shield in Webroot would find and remove them. Even though Webroot cannot remove these files, as space for newer backups is needed the older backups will be deleted. This will delete the threats from the backup as well.
Hope this helps?
Yes Real Time Shield in Webroot would remove any active threats on your C drive,..if transfered from your external drive. Webroot will protect..
Please look here at the Mac User Guide