Webroot® Consumer/Business - for Macs
Webroot® Consumer/Business - for Macs
- 371 Topics
- 1,917 Replies
I recently received a keycode to update my expired Webroot but everything I have done to get it up and working isn’t. I uninstalled the application, saved the keycode and attempted to reinstall. I get the application into my Mac but when I attempt to click on it to open, the top left hand side shows the application name but it does not show anything else on the top toolbar. It also does not go any further than that, no matter how many times I click it to open. No matter how many times I uninstall and attempt to reinstall, it keeps getting stuck on that step. I can’t even attempt to put in the new keycode to finish installation. I’m looking to see what other options are available.
Couldn’t get Webroot to update from 22.214.171.124 before Mac Big Sur update, so updated to Big Sur then tried to update Webroot again. Both times, Webroot accepts my keycode, then Mac accepts my password for change permission, then it goes to an “Installing SecureAnywhere” screen with an “Installing SecureAnywhere” loading bar which only goes part way and freezes. It looks like I have the “Webroot Filtering Extension Mac” on Google Chrome already. Why won’t Webroot finish authorizing installation of the update?
I have been using Webroot security for almost a year now and it never gave me any issues. While 2 days back I installed cleanmymacx and since then Webroot is acting like crazy. Although I uninstalled cleanmymacx but the virus scanning on my Mac becomes really slow.The complete scan which Webroot usually do within 3 minutes before cleanmymacx, now it is taking like forever.Please guide me as what to do in this regards. I already have tried uninstalling and reinstalling Webroot but it didn’t help. ThanksAdnan
I finally got WSA to install on my MacBook Pro after the Big Sur update, but now it doesn't show up in the PC Security section of the dashboard. I have deactivated all devices that no longer use WSA (in fact, that was the solution to finally getting the install to run on the Mac) and I have plenty of room for more, but only my Windows laptops show up. The Mac is nowhere to be seen, even after running several scans. Is this just another glitch with Big Sur?
Just loaded MacOS Big Sur on my MacBook pro. Webroot picked up 2 files they said were “user added” threats.I don’t remember loading anything besides the new OS, but I might have unintentionally clicked on some malware. The 2 files are: /usr/libexec/runningboardd and /usr/libexec/mdmclient.Anyone know if I can remove these files without creating another problem?
Good afternoon,I just installed Webroot secure anywhere to my new MacBook. I switched from windows based system. I get message on home page,Subscription: account not activatedI sign in to my account it shows I have over 150 days left until renewal. Is this normal for Macs or is there a way to fix it so it shows it is active? thank you in advance George Capraun
I’ve been dealing with fast battery drain since buying this new macbook pro. I spent over $1k on this laptop and could not even leave it unplugged at night because while it slept the battery would drain. Removing chrome seemed to solve this, but I like chrome. Someone suggested installing chrome and removing webroot. I didn’t want to do that, I’ve been a webroot customer since 2007, back when it was PrevX on my system. Finally tired of the problem I tried it. What do you know, worked fine. Still though, I didn’t want to go without webroot. So I changed over to another browser and kept webroot. Battery has held up fine. Lately it’s started getting slow though, so I began digging. Webroot Daemon was eating up my CPU. I have never even seen webroot daemon in my activity monitor before now. I’ve about had it with webroot. I’m tired of constantly having to tweek my preferences around their touchy system. It seems to be getting more & more touchy every year. Any suggestions on something
I just update my cataline and now my Webroot is not working. I know it wasn’t supported as a 64bit software and I’m assuming thats most likely the cause. I reisntall it and see if its compatible or not. I followed the instruction but but the link brings me to the webpage to buy it. Any help on getting it back would be helpful!
On my MacBook pro I get the above message when I start up the system. This points to the file “/System/Library/LaunchAgents/com.apple.appleseed.seedusaged.postinstall.plist”.This file contains what looks like a call to the “Feedback Assistant.app” app: <key>Label</key> <string>com.apple.appleseed.seedusaged.postinstall</string> <key>LimitLoadToSesionType</key> <string>Aqua</string> <key>ProgramArguments</key> <array> <string>oneShot</string> </array> <key>RunAtLoad</key> <true/> <key>Program</key> <string>/System/Library/CoreServices/Applications/Feedback Assistant.app/Contents/Library/LaunchServices/seedusaged</string> Is this normal and OK, or is it some kind of malware? Thanks.
Hi everyone.There was an update today (Oct. 14, 2020) for Webroot SecureAnywhere for Mac. The screen turned yellow and the update button appeared. I didn’t see any product announcement on the community forum to get more information about the update.This update is 126.96.36.199. The previous version was 188.8.131.52.I went ahead and installed the update anyway on my Mac with Catalina 10.15.6. So my experience was basically the same as last month’s update.I just want to share my experience with this update...To download and install the update, I clicked the “Update Now” button (see screenshot below). The console will appear yellow. Be patient... It will take about 1 or 2 minutes for the product to update. At first you won’t see anything happen after clicking the button and you might wonder whether the update is working at all. Don’t panic, and don’t press the update button more than once. After a couple minutes you will see two Webroot icons running in the Dock. Let the update proceed. Both ico
Hello,macOS Big Sur 11 (20A5395g)I have installed SecureAnywhere 184.108.40.206:1520 for the first time. I’ve selected “unmanaged” within the web panel to allow full option control via the app.Advanced » ‘Scan Mounted Drives’ is Not selected.As the “View Scan” » ‘Scan Window’ does not show the full path of the current scan, I’ve been watching the progress and can identify from the last few characters of the squashed file path, that it’s remote mounted volumes.The scan is into the 8+ hours already and showing no signs of ever completing due to the number of files available on my mounted volumes.How do I stop mounted volumes from being scanned? How do I see a proper full path of the current files being scanned?Thank you.
Apple just released macOS Catalina 10.15.7 on Sept. 24, 2020. Details of this update is available on MacWorld.This update will likely be the last before Apple releases macOS Big Sur 11, later this fall. Has anyone come across any incompatibility issues or problems running WebRoot SecureAnywhere 220.127.116.11 under macOS Catalina 10.15.7?
When dragging to the trash an error pops up that displays “The operation can’t be completed because you don’t have permission to access some of the items.” Trying to uninstall with CleanMyMac X lists the following: This item was cleaned partially. Errors: "/Library/Application Support/Webroot" couldn’t be removed due to lack of permissions. "/Library/Extensions/SecureAnywhere.kext" couldn’t be removed due to lack of permissions. "/Library/LaunchDaemons/com.webroot.security.mac.plist" couldn’t be removed due to lack of permissions. "/Library/LaunchAgents/com.webroot.WRMacApp.plist" couldn’t be removed due to lack of permissions. "/Applications/Webroot SecureAnywhere.app" couldn’t be removed due to lack of permissions. "/Applications/Webroot SecureAnywhere.app" couldn’t be removed due to lack of permissions.
MAC Catalina OS version 10.15.6 - I have tried and I simply cannot update the Webroot SecureAnywhere. the “update” button simply does nothing. Trying to do a full scan is equally pointless, it fails to complete or even start. Any suggestions ? The software is purchased for 6 pcs and none of them are useable, in its present guise.
Yesterday I installed a more recent version of Word. This morning when I turned on my computer I got the following window:“Webroot Security had detected that the Gatekeeper protection level has been set to allow installation of all apps.”Has my security been compromised? Nothing in Webroot dashboard seems to indicate this. How do I address this issue?
I have downloaded and reinstalled SecureAnywhere (version 18.104.22.168) on my Macbook Pro (macOS 10.15.7) but cannot get it to open. WSA appears in Applications but when I double click on icon “Webroot SecureAnywhere” appears in top menubar but without any menu listing and nothing else happens. The Webroot icon also appears in the Taskbar with small black dot beneath that suggests WSA is running but double click on it and again nothing happens.Any suggestions woould be appreciated.Graham
Im just wondering if there's a complete Sudo or Terminal Commands that will remove all files from Webroot for MAC. I've been struggling for years that we always have to connect to support to remove the AV from our computers. No uninstallers or removal tool available. Why is that? The support agents seem to run all commands, why is it not available on support websites for a guide to completely remove it and just always redirect for filing a ticket.
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