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Webroot and Bootcamp

  • 18 December 2017
  • 5 replies
  • 87 views

Hi,
 
We currently have two Mac computers that are running bootcamp. Webroot refuses to install, have been waiting for a solution for a long period of time.
 
Can someone please tell me when the next major release is which includes this fix. I do understand that this is a known fault.
 
Thanks,
 
Craig.
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Best answer by RCOITCraig 12 February 2018, 20:23

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5 replies

Userlevel 7
Greetings, @!
 
This issue is currently being investigated by our Global Escalations Team. Please open a support ticket so they can look into this further.
 
Thanks for letting us know!
Hi,
 
A support ticket has been open since February and we still have no solution to this problem. Has there been any progress on getting this fixed or will we be forced to look for another software solution?
 
Thanks.
Userlevel 7
Badge +31
It's planned for our next release.  However, we've had some reports that 9.0.19.43 has installed on Bootcamp.  
Have you tried with the latest release ,9.0.19.43? 
 
Brilliant. I've just tried to install it now by downloading the installer from the console. Still won't install.
 
When does the next release come out?
I've managed to get it installed on both Bootcamp machines! Very pleased with the result.
 
I had to use the MSI installer.

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