I updated my iOS to Monterey this past Wednesday and now my Webroot isn’t working. Have noticed that Webroot isn’t addressing this issue at this moment for some reason. ???
Should I uninstall and reinstall my Webroot at this time? Should I wait to do anything as Monterey is a brand NEW software update for Macs?
Best answer by macdonaldjView original
I would try a Uninstall / Reinstall. If you’re still having problems after that I would contact Webroot Support.
Submit a ticket
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
@tdenton27 and @ProTruckDriver maybe @macdonaldj can supply more info if WSA supports Monterey ?
Here is the download link for the latest version v18.104.22.168 https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/22.214.171.124/WSAMAC.dmg
I’ve raise a support ticket also, after finding out Webroot is not checking in at all to the console, but being advised it is supported on macOS Monterey by others here. It is running in the background as far as i can see in Activity Monitor but no other signs or ability to manage even after issues multiple poll commands. Version 126.96.36.199
Hoping this will be fixed soon as been ongoing for quite some time now.