Question

Webroot scan says computer clean but have suspicious activity popup.

  • 18 December 2022
  • 1 reply
  • 54 views

Webroot says computer is clean and protected but I’m gettng a popup that says “Suspicious activity detected>

System Folder Modified:  /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed___725c38014c

95072f92651fb65e1b9c8 etc.

 

I thought webroot would identify suspicious activity and clean it - not sure how to deal with suspicious activity.

 

 


1 reply

Userlevel 7

Hello @Petlover9 

I would recommend getting in contact with Webroot Support with this problem. When sending in a Support Ticket a copy of Webroot's log is automatically sent. It might be as simple as whitelisting a file. Support can do that for you. They will be able to sort this problem for you.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

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