I recently received a keycode to update my expired Webroot but everything I have done to get it up and working isn’t. I uninstalled the application, saved the keycode and attempted to reinstall. I get the application into my Mac but when I attempt to click on it to open, the top left hand side shows the application name but it does not show anything else on the top toolbar. It also does not go any further than that, no matter how many times I click it to open. No matter how many times I uninstall and attempt to reinstall, it keeps getting stuck on that step. I can’t even attempt to put in the new keycode to finish installation. I’m looking to see what other options are available.
Best answer by TripleHelixView original