mac os monterey 12.2 installed on macair m1 2 weeks ago.
webroot secureanywhere v220.127.116.11
today, found acct. info gone, worked last week.
re-entered activation code and rebooted,
still does not scan, sits at “preparing to scan” for ~10 minutes then auto cancels.
+600 days left on subscription
Incompatible with Monterey?
New Privacy Settings required?
infected with malware?
Best answer by TripleHelixView original
With Mac OS and Webroot issues it’s always best to Contact Support Directly!
Submit a ticket
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Mine is doing the same thing. I have tried uninstalling and reinstalling it and it still does the same thing
@DODGERGIR77 Welcome to the Webroot Community Forum.
Please contact Webroot Support as
@TripleHelix posted above. They will sort it out for you.