Inactive DNS Agents

  • 14 January 2019
  • 2 replies

Userlevel 2
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I have 16 total DNS agents installed, 14 of which shows as active, and another 2 showing as in-active.

My question is: What is the criteria for a client to be "Inactive"? I checked the client machines and the DNS Protection Agent service is running, and the console reports that the End Point and DNS Agent is installed.

Unsure why 2 of my clients aren't becoming 'active'.

Any help or guidance is greatly appreciated.

Thank you,


Best answer by btraill 14 January 2019, 21:34

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2 replies

Good to see in new Community that OP may mark up their own message as Answer.
Userlevel 2
Badge +8
Looks like all it took was opening a browser and navigating to a website to get these clients out of "Inactive".

Both are reporting as Active now.

Easy enough lol!