Webroot® DNS Protection
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- 35 Topics
- 193 Replies
I'm trying to get webroot to report the following, but I haven't found a report that does this yet. [list=1] [*]I need to see a report that ONLY shows me websites a user has actually typed into the browser, I don't need to see every bit of communication between the client and the webroot DNS servers. [*]I need to see exactly what time in my own time zone, PST, not UTC when the user accessed each website. [*]I need to see how long a user has actually been on a website. For example, I want to see two different times, one for active website, and then if a user just has the website open, but hasn't touched it for 2 hours, let's say the tab is open in the browser, I want to see the difference between the two. [/list]Is there such a report, or can a report please be written to show the above info, as the current reports are useless to me.
Hello forum members,I hope everyone is doing well. Today, I would like to discuss an issue I've been encountering regarding the compatibility between Webroot DNS Protection and our web filtering software. If any of you have experienced similar challenges or have insights to share, I would greatly appreciate your input.The Challenge:Compatibility between Webroot DNS Protection and Web Filtering SoftwareAs an organization, we understand the importance of web filtering [ https://lenovonetfilter.com/resource/five-common-web-filtering-questions-answered ] to ensure a safe and secure online environment for our users. We have been using a web filtering software solution to control internet access and block inappropriate content. Recently, we implemented Webroot DNS Protection to enhance our overall security measures. However, we have encountered some compatibility issues between these two solutions.Specifically, we have noticed the following challenges:Conflict between Webroot DNS Protection
Can anyone tell me where I should make new DNS protection policies? If I go to the larger policies at the top, these don’t show up in DNS protection. If I go to the cog for DNS protection, you can only choose a policy for the site as a default. If I go into the client this is to manage Endpoint Protection. We have a customer, say “steve inc” for example, I need half to have one DNS policy but the other half another, it would seem this is impossible?
I recently heard about the new SecureAnywhere DNS Protection service. I am looking for an easy to use DNSCrypt solution as I use the open source tools at home, currently. I would like something that can be easily configured to secure my upstream traffic at work. Does the Webroot DNS Protection use DNSCrypt and DNSSEC?
A reply from WebRoot support was made to a ticket I submitted asking how to apply DNS Filtering policies to sites/devices. The answer, in a nutshell, is that there is no applying DNS Filtering policies to sites/devices. The Global Default DNS Filtering policy is it. That policy gets applied to ALL Sites. Even though there are two other policies by default, and new policies can easily be created, they are useless because no other DNS policy other than the Default policy can be applied to anything. Even within one site, it is likely that different devices will require different DNS filtering policies. It is astounding that this product was put into production without this most basic of capabilities. It's not like DNS Filtering is in Beta and we signed on for testing. It's not like this product was just released. The decision by WebRoot to roll out such an unfinished service brings into question the quality of the behind the scenes operations at the company. I have been wrong to assume th
The block page category function does not work for uncategorized sites. The user and tech had no idea why the page is being blocked. On that if a URL does not resolve there should be a Category as well. People will typo URLs and think the page is blocked when it is just them going to the wrong place.
Hi Guys, We wanted to block all web ads and webroot helped to do this, but we had an issue with google searches having their ads at the top and customers clicking ads to legitimate sites and them getting blocked. I had a quick search around but wasn't able to find a work around to either hide those ads or allow webroot to pass them through. I did a little testing and found a way to keep blocking web ads but allow access to the google ads (purely for customer ease). This was to create a whitelist for googleadservices.com in the GSM Overrides. Hopefully this helps someone else work around this. Thanks Guys.
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