When using Webroot DNS, we have to refresh to get web pages to open. If we switch to Google DNS servers, web pages open up without issue. Any ideas
Hi @gog20 and welcome to the Webroot Community!
I’ve talked with a couple of people internally and the best course of action would be to message our Support team. An engineer will most likely need to remote in and take a look around with you on the line.
You can get started right here: https://www.webroot.com/us/en/business/support/contact
I did notice that this client did not have port 7777 UDP and TCP open on their hardware firewall. I opened it up but have not had a chance to test. Time will tell.
What role does port 7777 play in Webroot DNS?
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address to receive an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
© 2004 - 2018 Webroot Inc.