When using Webroot DNS, we have to refresh to get web pages to open. If we switch to Google DNS servers, web pages open up without issue. Any ideas
Hi @gog20 and welcome to the Webroot Community!
I’ve talked with a couple of people internally and the best course of action would be to message our Support team. An engineer will most likely need to remote in and take a look around with you on the line.
You can get started right here: https://www.webroot.com/us/en/business/support/contact
I did notice that this client did not have port 7777 UDP and TCP open on their hardware firewall. I opened it up but have not had a chance to test. Time will tell.
What role does port 7777 play in Webroot DNS?
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