cannot uninstall

  • 28 October 2014
  • 1 reply
  • 3551 views

Windows 7 tells me this program is not compatible. Program is running and cannot be uninstalled. Help!!!!

1 reply

Userlevel 7
Hello Centurion, welcome to the Webroot Community!
 
Can you provide a bit more specific details?  Which exact program is being labeled at not compatible?
Does the error window specify exactly which program is the problem?
Which version of Windows 7 are you using?
Do you have any other AV's on the computer?
 
WSA is compatible with WIndows 7, so I am guessing that there is something else wrong here.  If we can figure it out here, that  would be great, but in the end you may end up needing to submit a Trouble Ticket.
 
Webroot Support is free to all those who have a valid WSA license.
 

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