Solved

Malware with Spy Sweeper

  • 20 May 2013
  • 1 reply
  • 5513 views

Spy Sweeper keeps detecting and removing object malware.cloud.dd. Webroot ids it as Adware.
 
What is malware.cloud.dd?
 
I cannot find out anything about it anywhwere on-line.
 
Is it dangerous; should I be concerned?
 
 
 
Thanks,
Mike
icon

Best answer by shorTcircuiT 20 May 2013, 12:36

Hello rotomurf and welcome to the Webroot Community!
 
Are you still using Spy Sweeper?  That is an old 'legacy' product that is no longer in use or supported, and it may not be functioning correctly as a result.  If you are still using Spy Sweeper you might want to take a look at these links:
 
"End of Life Policy"
 
Upgrade to WSA
 
If you have any problems, let us know or Submit a Trouble Ticket
 
If you are already upgraded to the Webroot Secure Anywhere (WSA) product, use that Trouble Ticket link to report the issue.
 
I hope this helps!
View original

1 reply

Userlevel 7
Hello rotomurf and welcome to the Webroot Community!
 
Are you still using Spy Sweeper?  That is an old 'legacy' product that is no longer in use or supported, and it may not be functioning correctly as a result.  If you are still using Spy Sweeper you might want to take a look at these links:
 
"End of Life Policy"
 
Upgrade to WSA
 
If you have any problems, let us know or Submit a Trouble Ticket
 
If you are already upgraded to the Webroot Secure Anywhere (WSA) product, use that Trouble Ticket link to report the issue.
 
I hope this helps!

Reply