Best answer by Kit
The update does attempt to remove the old version of SpySweeper, however some things can prevent this.
The removal takes about 5-20 minutes on most systems, but runs in the background. If the system is shut down while the removal is working, the SpySweeper version will not be removed. This is the most common cause of the issue.
Other security software occasionally sees the background removal utility as an "attack" on SpySweeper and blocks it.
Anyway, no SpySweeper settings persist through to SecureAnywhere or are needed by it once SecureAnywhere has its correct license key.
I recommend that you attempt to remove SpySweeper via the Windows control panel first, and regardless of success or failure of that, run the wrupgradetool.exe utility mentioned in the prior post afterwards and before a restart. We work to make a swap system that will work effectively and efficiently on all computers, but there are some aspects that we cannot control. The folks designing the swap decided that thee number of cases where removal of the old version is interrupted are low enough that they prefer the removal to be silent and background, which unfortunately makes it more prone to interruption by other activity, like shutting the computer down or restarting it.