Several months ago I was having issues with my internet connection and took my Win7 PC to Best Buy's Geek Squad. (Turns out all it was was a bad ethernet card.) While at Best Buy one of the Geeks installed a folder on my desktop called "Webroot System Analyzer." (My assumption is that they were suppose to delete the folder before I left the store -- but they didn't.) Anyway....
I have run "systemanalyzer.exe" (version 18.104.22.168) a number of times over the course of the past number of months. The "analyzer" continues to show that I have a eight virus files on my PC. These results posted below.
While I don't know, I suspect one or more of several things: systemanalyzer.exe is an old product, not compatible with Win7, and/or reports false positives. Or (possibly and hopefully) systemanalyzer is finding remnants of a virus which I do know I cause some time ago -- and thought/think I got rid of.
While systemanalyzer continues to find these "viruses" the program has no option to delete/contain them.
My PC does not act as if it has a virus issue. Both speed and performance continue to be very good. I've just been curious about this "analyzer" program and its reported results. Should I just delete the entire "Webroot System Analyzer" folder from my desktop -- and not continue to be curious/worried about it?
Help/input appreciated. Thanks.
Best answer by JimM
Unfortunately, we cannot make a diagnosis regarding present infection status based off the results of that tool. Since it is a proprietary tool made for Best Buy, Webroot's own support has very limited experience in working with it. It is possible it may be displaying a total of all infections it ever found rather than an analysis of the present state. However, that is entirely speculation on my part. In order to get the best answer to your question, you would really need to bring this issue to the attention of the Geek Squad.