Can I add my iPhone to my perpetual service that I have already purchased??
I purchased the perrpetual version of WebRoot, and I am wondering if I can now add my iPhone 5c to this plan?? If so, how do I do this??
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If you are not able to get into the Advanced Settings, or are unable to change settings, your Policies settings in the Console may be blocking it. As I recall it is a default to block access to the Advanced Settings on the Endpoints.
If you are familiar with adjusting existing policies or creating a new one for the specific permissions you need, you may need to do so. You might want to consult the User Guide for Endpoint Protection Administrators for help with Policy and Group management.
While I am familiar with this, my experience with the Endpoint system is on a trial basis and thus very limited. If you need help with Policy and Group management beyond the User Guide, you will want to submit a Trouble TIcket to have more expert assistance than I can give here. Webroot Support is free with your valid license.
I have found out where to see how many seats you have on your existing license, and how to see how much an upgrade to add additional seats will be.
Log into the Console
Click your email address at the upper right
Click Manage Key Codes on the drop down
This will show how many total seats you have a license for, including Mobile protection seats.
To obtain additional seats, click the Upgrade link
I hope all of this helps!
Click Advanced Settings at the upper right corner
On the left click Access Control
In the right panel, uncheck Hide Key Code On Screen
That will allow the key code to fully show.
Click My Account
They key code and subscription type should be listed there 🙂
I will try to locate the tab and download/install after I finish these tests for my classes.
Thank you for your help
If you are the owner, and have admin control, there is a pretty good chance that your license is for more than one device as itis. You can try it by simply installing the Business Mobile app.
Log into your Console and go to the Mobile tab for more information on the download and install.
IF you have no seats currently available on your Endpoint license, you will probably have to contact Webroot Sales on Monday. They would be closed for the weekend.
I do not know what version of WSA you have, nor how many device licenses, but the apps are of course in the iTunes store.
Here are a few links to help!
I hope this helps, but please let us know if you have any more questions or problems.