cant get webroot on my phone even with the upgraded plan for 3 devices. why?
i thought i got the upgraded plan but its not registering as such. ive been downloading webroot apps on my iphone 5 and trying to register it with my computer online but its not working out. i dont know what im doing wrong, or does it think i have a lower plan for some reason
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Welcome to the Webroot Community,
At this time, there is not an antivirus option available for Apple iOS devices. Because of how Apple manages the apps available in their App Store, there is not a need for one currently. This may change in the future but at this time is is extremly hard/almost impossible to infect an iPad/iPhone
If so, it's important to know that your iOS device will not show up under "mobile protection" in your account, regardless of what version of Webroot you have. SecureWeb and SecureSync are Webroot apps for iOS devices, but they are not anti-virus applications and thus will not appear in the mobile anti-virus portion of the account area.
Webroot does offer two apps you can download from the App Store to backup your files and protect your internet browsing, called SecureWeb and Backup & Sync. You can find either of them by searching for "Webroot" in the App Store on your Apple iOS device. For more information on both of these products please use the information below.
Webroot Backup & Sync (for SecureAnywhere Complete subscriptions only)
But here is more in depth information for WSA Complete for IOS,
First, let's make sure you're following these instructions for installing Webroot SecureAnywhere Internet Security Plus on an iPad:
iOS Download Instructions
To download the SecureWeb app:
Hope this helps?