Solved

free webroot browser on iOs crashes

  • 29 March 2019
  • 2 replies
  • 373 views
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If webroot browser security is switched on, it's impossible to change the displayed webpage without browser crashing (shuts down).
If security is switched off then it works correctly.

ios 12 on iPhone6.
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Best answer by Ssherjj 29 March 2019, 14:41

Hello @PGS4038 ,



Welcome to the Webroot Community,



Sorry to hear that you are having issues.



Would you uninstall SecureWeb from your device and then reinstall from the Apple Store

See if the crashing still occurs. If it does Please Contact Webroot Support and they can help you to get this straightened out. This is a free service.



Technical Support

Submit a ticket

or Call 1-866-612-4227
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2 replies

Ssherjj
Rank
Userlevel 7
Badge +58
Hello @PGS4038 ,

Welcome to the Webroot Community,

Sorry to hear that you are having issues.

Would you uninstall SecureWeb from your device and then reinstall from the Apple Store
See if the crashing still occurs. If it does Please Contact Webroot Support and they can help you to get this straightened out. This is a free service.

Technical Support
Submit a ticket
or Call 1-866-612-4227
Sherry - Microsoft® Windows Insider MVP - Windows Security ALIENWARE 17R4 Win 10 Workstation Pro x64 (2004) / Mac OS X El Capitan (10.11.6) W 10 & (VM:15) & Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Note 8), iPad 6th Generation v13.2.3 -Webroot Beta Tester, Security
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Already tried that.

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