Help with registering iPhone

  • 27 January 2015
  • 1 reply
  • 14 views

I've installed Webroot on my laptop and desktop Macs. I've downloaded the Webroot app for my iPhone, but when I try to login, using the same ID and password I use on the laptop and desktop, it doesn't recognize it. I can't find a way to activate the program on my iPhone. I still need to include my iPad, but haven't tried that yet.

1 reply

Userlevel 7
Badge +62
Hello PatW,
 
Welcome to the Community Forum,
 
Sorry it's taken so long to get back to you.
 
Please take a look, at this KB Article on the subject, and this one if you require the added functionality.
 
You can also look  here for the correct version http://www.webroot.com/us/en/home/products/ios
 
I do have an iPad running WebrootSecure Browser. Backup & Sync with Password Manager.
 
But I also have WebrootSecureAnywhere Complete for 5 devices.
 
You can install WSB and Backup & Sync from the Apple Store if you like.
 
If you are having problems you can always Contact Support free of charge and they can helo you too.
 
 
Hope this helps,
 
 
 
 

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