Best answer by SophiaC
The email address you posted earlier is your username. I looked up your account using that and I was able to identify the problem.
According to your account, you do not have ithe feature that logging in would give you. I show that you have Android protection and Webroot SecureAnywhere Antivirus (Mac & PC).
Feel free to continue to use our iOS SecureWeb app to filter good and bad websites. That's a free feature we offer to everyone. Logging in on that app is only for those who are using secured passwords, which you are currently not using.
If you want to use our secure password features accross your devices, I recommend upgrading your subscription to Webroot SecureAnywhere Internet Security Plus. If you do that, then logging into this app will sync up your passwords, providing additional protection.
I hope that helps!