I have manually uploaded (backed up) many pictures and manually downloaded them to my pc, but...
I have not been able to uploade (back up) videos, they don't show up in the list, and so...
I would like to SYNC photo's & videos from this device, automatically like my desktop computer does, but I cannot figure out how.
Can someone help? Illuminate what I'm doing wrong? Is it a technical issue (something Im not doing) or am I just confused?
I am on iOS 9.3.5 and will not be going any further as I've been obsolessed with 10.
Best answer by Ssherjj
Welcome to the Webroot Community,
i have Backup & Sync on my iOS 10. My Folders are synced to the Cloud.
When iI open up Backup & Sync I have to sign into my account with my Email and Password. Then I see this below. But if you need Help. Click in the upper right hand corner for Settings, click on Help and it will tell you everything you need to know. Or look here.
Then at the bottom of this screen you will see Files, Photos, Uploads Downloads
I click on Uploads. Please read here how to Upload and synchronize to your Online Account Console. Also read here
Hope this helps? If you need more help then you can always Submit a Support Ticket and they will gladly assist. This is a free service with your Webroot susbscription.