how do I activite my web root on my cell phone.

  • 24 August 2015
  • 8 replies
  • 6207 views

I have renewed my  web root.   And it allows for  3 devices.
How do I activate it on my  5 C i phone

8 replies

Userlevel 7
Badge +55
Hello @,
 
Welcome to the Webroot Community,
 
At this time, there is not an antivirus option available for Apple iOS devices. Because of how Apple manages the apps available in their App Store, there is not a need for one currently. This may change in the future but at this time is is extremly hard/almost impossible to infect an iPad.
 
Webroot does offer two apps you can download from the App Store to backup your files and protect your internet browsing, called SecureWeb and Backup & Sync. You can find either of them by searching for "Webroot" in the App Store on your Apple iOS device. For more information on both of these products please use the information below.
Webroot SecureWeb
https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm
Webroot Backup & Sync (for SecureAnywhere Complete subscriptions only)
https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm
 
But here is more in depth information for WSA Complete for IOS,
First, let's make sure you're following these instructions for installing Webroot SecureAnywhere Internet  Security Plus on an iPad:
 
iOS Download Instructions: 
To download the SecureWeb app:
  1. If you have not yet created a Webroot account, go to https://my.webrootanywhere.com. Click Sign up now to begin creating the account.  
  2. Open the App Store on your device and search for “Webroot SecureWeb.” Tap to install the app. Alternately, you can download and install the SecureWeb app from iTunes at: http://itunes.apple.com/us/app/webroot-secureweb-browser/id460986853?mt=8  
  3. Enter your Apple ID password. The SecureWeb app opens and installs on your device. Once installed, you will see the Webroot SecureWeb icon on your Home panel. Tap this icon to open the app.  
  4. To access Password Management functions, tap the key icon in the SecureWeb toolbar. Enter your SecureAnywhere user name and password. This is the same login that you use to access your Webroot account at my.webrootanywhere.com. If you have not yet created a Webroot account, go to my.webrootanywhere.com. Click Sign up now and complete your registration. When SecureWeb validates your Webroot credentials, a green checkmark appears above the key icon.  
  5. For more information, see Webroot SecureWeb Password Management
You will need to check your account permissions, sign into http://my.webrootanywhere.com, click your email address at the top right of the console, click Manage Users, and click the little person with the pencil icon on the right side of the screen.  Ensure that all of the values for your user are set to either Access or Admin level and that there are checks in the Passwords and Passwords Services boxes.  If anything is not set to that level and cannot be changed or a box is not checked and the value cannot be changed, please let us know.
 
Hope this helps?
 
Kind Regards,
 
Userlevel 1
Hi, There is no secureweb toolbar after downloading app. What are you referring to?
 
" 4. To access Password Management functions, tap the key icon in the SecureWeb toolbar. Enter your SecureAnywhere user name and password. This is the same login that you use to access your Webroot account at my.webrootanywhere.com. If you have not yet created a Webroot account, go to my.webrootanywhere.com. Click Sign up now and complete your registration.

When SecureWeb validates your Webroot credentials, a green checkmark appears above the key icon."
Userlevel 7
Badge +55
Hi lulupass,
 
Sorry about that...If you do not have Webroot SecureWeb Browser please go to the Apple Store and install it from there. And then you can follow these instructions here for Password Manager.
 
Hope this helps?
Userlevel 1
I have the SecureWeb app on the iphone, i open it, and iget a page with my user name at the top (I'm logged into my account on the devise), and then 6 options: trusted sites, history, web protection, search settings, sites & passwords, and form fills.  There is webroot NO toolbar with a key. what now? 
Userlevel 7
Badge +55
Ok I'm not at my iPad or at my computer right now. Let me look on my iPad to see exactly want I'm showing. Webroot might of updated this program and there might not be a key any longer. ..I will let you know as soon as I can. In about an hour or so.

Thanks!
Userlevel 7
Badge +55
@ wrote:
I have the SecureWeb app on the iphone, i open it, and iget a page with my user name at the top (I'm logged into my account on the devise), and then 6 options: trusted sites, history, web protection, search settings, sites & passwords, and form fills.  There is webroot NO toolbar with a key. what now? 
I sincerely apoligize but this IOS information needs to be updated. This is what you should be seeing HERE
 
Sorry for the confusion!
Userlevel 1
Thanks for the reply, that is what I am seeing.  And yes, I agree, the info needs to be updated.  All references are to the old 'toolbar', and it has very confusing and time-consuming; thinking that I am doing something wrong.  Webroot can do better. linda
Userlevel 7
Badge +55
Hello linda,
 
This was my bad...I didn't put the updated links in my post. So sorry about that. Here are the correct links below:
 
Webroot does offer two apps you can download from the App Store to backup your files and protect your internet browsing, called SecureWeb and Backup & Sync. You can find either of them by searching for "Webroot" in the App Store on your Apple iOS device. For more information on both of these products please use the information below.
Webroot SecureWeb
http://live.webrootanywhere.com/content/1196/Mobile-SecureWeb-for-iOS-User-Guide-Overview
Webroot Backup & Sync (for SecureAnywhere Complete subscriptions only)
http://live.webrootanywhere.com/content/1192/Backup-&-Sync-for-iOS-User-Guide-Overview
 
To access Password Management functions, Look here at the Mobile IOS User Guide
 
 
 

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